Card Scheme Optimisation Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

MAIN ROLE OVERVIEW:

• Working within the European Scheme Centre of Excellence that covers all scheme related activity, management and operations
• Management of the optimisation coordination and delivery of all optimisation related programmes across the team
• Creation of value based prioritisation, tracking and articulation to senior leaders
• Working with the internal business lines to ensure value based outcomes to our customers

MAIN ROLE RESPONSIBILITIES:

• In-depth assessment of existing customer configurations drawing on comparable merchant benchmarks and internal best practice knowledge
• Identification of opportunities to improve transaction acceptance rates and/or lower interchange, scheme fees or other transaction processing costs
• Creation of insightful information from the interrogation of performance data
• Creation of value-balanced optimisation review packs
• Present Optimisation review packs to both Relationship Managers and Merchants
• Contribute to new customer setup proposal checks to ensure the configuration proposed is appropriate, supportable, compliant and maximises transaction performance
• Develop and maintain a library of optimisation techniques & opportunities for use as a reference guide and deployment across customers
• Train internal resources (BD, RM's & Implementation) in optimisation to develop knowledge & understanding
• Track & report effectiveness of changes

ROLE REQUIREMENTS:

• 5+ years in a payments industry
• Strong data manipulation & summarisation using SQL, excel and/or dashboard functionality is essential
• Excellent presentation and communication skills, able to look beyond numbers to identify trends and drivers, articulating them clearly and concisely
• Excellent data interpretation and presentation skills
• Must be able to develop good working relationships, especially within the Sales team where it is expected they will become trusted advisor
• Self-starter, able to thrive in a fast paced, results-oriented international work environment
• Strong planning skills to ensure promised timetable of reviews are completed within agreed timescales
• Ability to communicate detailed technical detail in non-technical language
• High attention to detail and good quality control

WE OFFER:

• Full-time position, employment agreement
• Highly professional, multicultural environment and high standards of work
• Professional training, opportunity to develop a career path in organizational structures, support in career planning
• Work in a dynamic team with a supportive inclusive culture and strong values
• Interaction with Clients and Colleagues across Europe
• Good atmosphere at work and comfortable working environment

The role offers a hybrid/flexible schedule, which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

• We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities.
• We provide benefits to help you protect your health and financial security; and give you peace of mind.
• We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

Posting may be closed earlier due to high volume of applicants.