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- Tasks: Engage with customers, handle payments, and support our mission as a Cash Desk Volunteer.
- Company: Join Teesside Hospice, dedicated to making a positive impact in the community.
- Benefits: Enjoy a 20% discount, training opportunities, travel reimbursements, and lunch for long shifts.
- Why this job: Make a difference while gaining valuable retail skills in a friendly, diverse environment.
- Qualifications: Open to anyone from 14 years old; no prior experience needed.
- Other info: Flexible hours available; commit to a minimum of 3 hours per week.
Join us as a Cash Desk Volunteer and play a crucial role in processing sales, providing excellent customer service, and supporting our mission.
Accountability: Deputy Head of Retail and Head of Retail
Location: Various across Teesside – Acklam, Coulby Newham, Great Ayton, Guisborough, Ingleby Barwick, Linthorpe, Marske, Norton, Redcar, Saltburn, Skelton, Stokesley, Thornaby and Yarm
Time Commitment: Our shops are generally open from 9am to 4.30pm Monday to Saturday. Time commitment and availability can be discussed and agreed with the Shop Manager. Where possible, we ask that all volunteers commit to a minimum of 3 hours per week.
Age Requirements: From 14 years old plus
Role Summary: As a volunteer cashier, you will be at the heart of our operations, engaging with customers, handling payments, and expressing gratitude to our generous donors. Your responsibilities will include:
- Operating the till
- Answering customer inquiries
- Promoting Gift Aid
- Collaborating with fellow volunteers to ensure efficient operations
This is a customer-focused role where you will have the opportunity to interact with a diverse range of people and make a positive impact.
Key Responsibilities:
- Engaging with customers and providing excellent service
- Answering questions from customers, donors, and supporters
- Collaborating with fellow volunteers to ensure efficient operations
- Operating the till and handling payments
- Assisting with administrative tasks and reception duties
- Promoting Gift Aid
- Implementing add-on sales strategies
Benefits:
- 20% discount on purchases made at our shop
- Opportunities for training and personal development
- Reimbursement of reasonable travel expenses
- Provided lunch if you volunteer for more than 5 hours per day
- Access to discounts with other retailers and companies
If you are friendly, reliable, and eager to contribute to our cause, we would love to have you join our team!
Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.
Contact Detail:
https:/www.teessidehospice.org/ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Retail Assistant - Cash Desk Volunteer
✨Tip Number 1
Familiarise yourself with the mission and values of Teesside Hospice. Understanding their goals will help you connect with the team and demonstrate your genuine interest in contributing to their cause during your interactions.
✨Tip Number 2
Visit one of the shops before applying. This will give you a feel for the environment and allow you to observe how the cash desk operates, which can be useful when discussing your potential role with the Shop Manager.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from past experiences where you've successfully engaged with customers or handled inquiries, as this will be crucial in your role as a Cash Desk Volunteer.
✨Tip Number 4
Network with current volunteers or staff if possible. They can provide insights into the role and the shop's culture, which can help you tailor your approach and show that you're a good fit for the team.
We think you need these skills to ace Volunteer Retail Assistant - Cash Desk Volunteer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Cash Desk Volunteer position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for volunteering and customer service. Share specific examples of how you have engaged with customers or contributed to a team in the past.
Highlight Relevant Skills: Emphasise any previous retail or cashier experience, even if it's informal. Mention skills such as communication, teamwork, and problem-solving, which are crucial for this role.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at https:/www.teessidehospice.org/
✨Show Your Passion for Volunteering
Make sure to express your enthusiasm for volunteering and how it aligns with the mission of the organisation. Share any previous volunteer experiences that highlight your commitment and passion for helping others.
✨Demonstrate Customer Service Skills
Since this role involves engaging with customers, be prepared to discuss your customer service skills. Think of examples where you've successfully handled inquiries or resolved issues, showcasing your ability to provide excellent service.
✨Familiarise Yourself with Gift Aid
Understanding Gift Aid is crucial for this role. Research what it is and how it benefits both the charity and the donors. Being knowledgeable about this topic will show your preparedness and willingness to promote it effectively.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could include inquiries about team dynamics, training opportunities, or how success is measured in the role. It shows your interest and helps you gauge if the position is right for you.
