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For Companies At a Glance
- Tasks: Join us as a Housekeeping Assistant, keeping our hotel sparkling clean and welcoming.
- Company: Mar Hall Hotel, Golf & Spa Resort is a luxurious destination in Scotland, recently revitalised by Dutco.
- Benefits: Enjoy perks like hotel accommodation, discounts on food, golf, spa, and free leisure facility access.
- Why this job: Be part of an exciting transformation and contribute to creating unforgettable guest experiences.
- Qualifications: Customer service skills are key; experience in housekeeping is a plus but not essential.
- Other info: Work in a dynamic team environment with opportunities for growth and development.
About Us:
Are you ready to be part of a new and exciting journey? Mar Hall Hotel, Golf & Spa Resort, a gem nestled in the heart of Scotland, has recently been acquired by Dutco, a prestigious Dubai-based company, with ambitious plans for luxury and innovation. Our extensive refurbishment programme includes expanding and upgrading the property to see it repositioned as one of the best hotels in Scotland and an international destination. Plans include new luxury woodland lodges, revitalised golf, spa & leisure facilities, and a refurbishment of our guestrooms and public spaces.
As we embark on this thrilling new chapter, we are searching for a skilled and dedicated Housekeeping Assistant to join our team and be a part of this exciting new world.
Key responsibilities of the Housekeeping Assistant will include:
- Perform a variety of cleaning activities, such as sweeping, mopping, dusting, and polishing
- Ensure all rooms and public areas are cleaned and organised
- Make beds and change linens as required
- Clean and sanitise bathrooms and replenish supplies
- Vacuum and clean carpets and rugs
- Empty and dispose of trash in an environmentally friendly manner
- Report any maintenance issues or safety concerns to the supervisor
- Ensure all cleaning equipment and supplies are in good working order and report any shortages
- Collaborate with other team members to ensure a high standard of cleanliness and guest satisfaction
- Adhere to health and safety guidelines and regulations
The Ideal Housekeeping Assistant:
- Strong customer service skills
- Proven experience as a Housekeeper or a similar role preferred, not essential
- Knowledge of cleaning and sanitation products, techniques, and methods
- Ability to work independently and prioritise tasks
- Strong attention to detail and a commitment to maintaining a clean and organised environment
- Excellent communication and teamwork skills
Benefits:
- Hotel Accommodation, Food, Golf & Spa discounts
- Friends and family discounts
- Recommend a Friend
- Uniform (if required for your role)
- Free on-site parking
- Complimentary use of Leisure Facilities
- Employee Assistance Programme
Contact Detail:
Mar Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Assistant
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in hotels. Understanding the expectations for cleanliness and guest satisfaction will help you stand out during the interview process.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond to ensure a positive experience for guests in previous roles. This will demonstrate your commitment to maintaining high standards.
✨Tip Number 3
Research Mar Hall Hotel, Golf & Spa Resort and its recent developments. Being knowledgeable about the hotel's refurbishment plans and its vision will allow you to express genuine interest and enthusiasm during your conversation with us.
✨Tip Number 4
Prepare to discuss your ability to work as part of a team. Highlight any past experiences where collaboration was key to achieving a goal, as teamwork is essential in maintaining the high standards expected in housekeeping.
We think you need these skills to ace Housekeeping Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Housekeeping Assistant position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in housekeeping or similar roles. Emphasise any customer service skills and attention to detail, as these are crucial for this position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for joining Mar Hall Hotel, Golf & Spa Resort. Mention why you are interested in the role and how your skills align with their vision of luxury and innovation.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Housekeeping Assistant.
How to prepare for a job interview at Mar Hall
✨Show Your Attention to Detail
As a Housekeeping Assistant, attention to detail is crucial. During the interview, highlight specific examples from your past experiences where your keen eye for detail made a difference in cleanliness or guest satisfaction.
✨Demonstrate Your Customer Service Skills
Customer service is key in hospitality. Be prepared to discuss how you've handled guest requests or complaints in previous roles, showcasing your ability to maintain a positive attitude and resolve issues effectively.
✨Familiarise Yourself with Cleaning Products
Knowledge of cleaning products and techniques can set you apart. Brush up on common cleaning supplies and their uses, and be ready to discuss how you ensure safety and effectiveness in your cleaning routines.
✨Emphasise Teamwork
Housekeeping often requires collaboration with other staff members. Share examples of how you've worked as part of a team in the past, focusing on communication and cooperation to achieve a common goal.
