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- Tasks: Support the Head Housekeeper in managing daily housekeeping operations.
- Company: WGC is the UK's top outsourced hotel services company, serving over 24 million guests annually.
- Benefits: Enjoy flexible hours, life insurance, wellbeing support, and discounts from 50 retailers.
- Why this job: Join a culture that values diversity and offers unlimited career progression and training opportunities.
- Qualifications: Previous housekeeping experience is preferred; we value behaviour over formal qualifications.
- Other info: We are a Disability Confident Employer, committed to inclusivity and support during the application process.
The predicted salary is between 27360 - 36480 £ per year.
Moxy Bristol, 55 Newfoundland St, St Paul's, Bristol, BS2 9AP
Rate: £13.00 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression.
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
Your role will include:
- Check rooms per company standard
- Work to improve productivity and efficiency of room cleaning
- Analyse guest data to plan resources and materials required to meet operational requirements
- Maintain strong working relationships with GM, Hotel Team, HSK team, and suppliers to ensure clear communication and implementation of best practice
- Identify ways to improve Guest Satisfaction
- Adhere to Health and Safety Policy, keep all work areas neat and well organized COSHH/Manual Handling
- Recruit, train, manage, and monitor team performance daily/weekly
- Deliver and exceed financial targets
- Manage expenditure and payroll to ensure budgets are achieved
- Participate in training to improve skills and performance
- Solve routine challenges that occur on the job
If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment, and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business, and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Assistant Head Housekeeper employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Head Housekeeper
✨Tip Number 1
Familiarise yourself with the specific housekeeping standards and practices used in hotels, especially those similar to Moxy. Understanding their approach will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Network with current or former employees of WGC or Moxy hotels. They can provide valuable insights into the company culture and expectations, which can help you tailor your responses in interviews.
✨Tip Number 3
Prepare examples of how you've improved team performance or guest satisfaction in previous roles. Being able to share specific instances will showcase your ability to meet the demands of the Assistant Head Housekeeper position.
✨Tip Number 4
Research the latest trends in housekeeping and hotel management. Showing that you're up-to-date with industry developments can set you apart as a candidate who is proactive and committed to continuous improvement.
We think you need these skills to ace Assistant Head Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and management. Emphasise any previous roles where you improved productivity or guest satisfaction, as these are key aspects of the Assistant Head Housekeeper position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your commitment to delivering excellent service. Mention specific examples from your past experiences that demonstrate your ability to lead a team and improve operational efficiency.
Highlight Soft Skills: Since the role involves managing a team and maintaining relationships with various stakeholders, be sure to highlight your communication, leadership, and problem-solving skills. Provide examples of how you've successfully navigated challenges in previous roles.
Show Enthusiasm for Development: WGC values career progression and training. Mention your eagerness to learn and grow within the company. Discuss any relevant training or certifications you have completed, and express your interest in further development opportunities.
How to prepare for a job interview at WGC Ltd.
✨Show Your Housekeeping Knowledge
Make sure to brush up on your housekeeping standards and practices. Be prepared to discuss your previous experience in a similar role and how you can apply that knowledge to improve productivity and guest satisfaction.
✨Demonstrate Team Leadership Skills
As an Assistant Head Housekeeper, you'll be managing a team. Highlight any past experiences where you've successfully led a team, trained new staff, or improved team performance. This will show your potential employer that you can handle the responsibilities of the role.
✨Emphasise Communication Abilities
Strong communication is key in this role. Be ready to discuss how you've maintained relationships with management, team members, and suppliers in the past. Provide examples of how effective communication has helped you solve problems or improve operations.
✨Prepare Questions About Career Progression
WGC values career development, so come prepared with questions about training opportunities and career paths within the company. This shows your enthusiasm for growth and commitment to the role, which can leave a positive impression.
