Director - Business Process Management

Introduction to role: Do you have expertise in, and a passion for, improving the way we run our business through excellent process management? Would you like to apply your expertise to impact the delivery of major capital projects within AstraZeneca? Our Global Engineering (GE) team is at the forefront of innovation, establishing cutting-edge facilities worldwide where AstraZeneca advances science to deliver life-changing medicines. We scope, plan, and execute major capital projects across our Operations sites, ensuring maximum business lifecycle benefits. We also provide strategic advice, helping the business make informed asset decisions while integrating the latest technology. Sustainability is embedded in our work as part of AstraZeneca’s Ambition Zero Carbon initiative. Join us in driving change and shaping the future!

Accountabilities: As the Global Engineering Business Process Management (BPM) Lead you will be driving the process excellence strategy and representing the function in global networks. Inspire and drive change by engaging with process users, business leaders, and partners to embed a process-centric culture across Global Engineering and the enterprise. A key remit of the role is being the Business Process Owner (BPO) for the AZ Capital Project Delivery Process (CPDP). You will lead a process network team with skilled individuals from various regions and functions within GE. Your mission? To enhance capital project delivery on time, quality, and cost using BPM approaches and innovative digital technology. Also, as our Chennai Tower Lead, you'll play a pivotal role in establishing GE's presence in Chennai, setting up the team, and driving culture through your leadership.

• Drive standardization, simplification, and continuous improvement in the CPDP process and related sub-processes enabling the effective and efficient delivery of a Global Portfolio of Major Capital Projects.
• Lead the development of process capability and culture across GE through BPM and Lean principles.
• Establish a digital strategy for CPDP, incorporating new technology/digital tools to enhance performance and user experience.
• Set strategic direction for CPDP in collaboration with the Executive Process Owner.
• Define key metrics; monitor and improve performance for Major Capital Projects.
• Participate in project assessments and evaluations during stage gate reviews of capital projects.
• Manage relationships with key partners, both internal and external.

Essential Skills/Experience: Proven track record of shaping and developing innovative solutions with significant impact within the business area or organization. Strong leadership skills, experience from leading in a matrix organizational set-up. Demonstrated application of behavioral, cultural, and business change methodologies in driving multi-functional improvement initiatives. Excellent verbal and written communication and relationship-building skills with experience collaborating and sharing knowledge between global teams. Outstanding influencing, listening, and coaching skills; ability to communicate with and influence all levels of the organization. Educated to undergraduate degree level or higher in a technical or business field.

Desirable Skills/Experience: Experience in program/project management with a consistent track record is advantageous. Experience working in a global organization with complex/geographical context is beneficial. Lean and BPM experience is crucial for success in this role.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace, and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn’t mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. At AstraZeneca, you’ll find a strong connection to patients that drives us every day. United behind one mission—finding the best solution to put our patients first—you’ll play a critical role in delivering innovative medicines until they reach those who need them most. With constant new products and launches, there’s never been a better time to join us and shape our future with a significant contribution to life-changing medicines. Ready to make an impact? Apply now to join our dynamic team!