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- Tasks: Greet patients, manage appointments, and ensure smooth operations at our practice.
- Company: Join Greenwich Ear Nose & Throat, a leading ENT and Allergy practice focused on patient care.
- Benefits: Enjoy health insurance, dental coverage, paid time off, and a 401(k) after a year.
- Why this job: Be part of a supportive team dedicated to improving patient health and well-being.
- Qualifications: High school diploma required; customer service experience and strong communication skills preferred.
- Other info: Ideal for those who thrive in fast-paced environments and love helping others.
The predicted salary is between 28800 - 43200 £ per year.
Greenwich Ear Nose & Throat is currently seeking a friendly and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority.
Greenwich Ear Nose & Throat is a leading ENT and Allergy practice that is committed to delivering high-quality care to our patients. Our team of dedicated medical professionals focuses on providing personalized treatment plans and compassionate care to improve the health and well-being of our patients.
Responsibilities- Greet patients and visitors with a warm and welcoming demeanor.
- Check-in patients, verify their information, and update electronic medical records accurately.
- Answer phone calls, address inquiries, and transfer calls to appropriate personnel.
- Schedule and confirm patient appointments, ensuring efficient time management.
- Assist patients in completing necessary forms and understanding office policies.
- Collect patient co-pays, process payments accurately, and maintain proper documentation.
- Maintain the cleanliness and organization of the reception area.
- Coordinate with medical staff to optimize patient flow and use of resources.
- Verify insurance eligibility.
- High school diploma or equivalent.
- Previous experience as a receptionist or in a customer-facing role.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficiency in using computer systems and basic office software.
- Ability to handle a fast-paced environment and multiple tasks simultaneously.
- Empathy, compassion, and professionalism in dealing with patients and their families.
- Ability to work well as part of a team.
- Reliability and punctuality in attendance.
- 401(k) after a year of service
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Contact Detail:
Align ENT & Allergy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Front Desk Receptionist
✨Tip Number 1
Familiarise yourself with the specific duties of a Medical Front Desk Receptionist. Understanding the nuances of patient check-in processes, appointment scheduling, and electronic medical records will help you stand out during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples from previous roles where you successfully handled difficult situations or provided exceptional service. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 3
Research Greenwich Ear Nose & Throat and their approach to patient care. Being knowledgeable about their values and services will allow you to align your answers with their mission during the interview.
✨Tip Number 4
Practice your communication skills, especially in a medical context. Being able to clearly explain office policies or answer patient inquiries will be crucial in this role, so consider role-playing common scenarios with a friend.
We think you need these skills to ace Medical Front Desk Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or reception roles. Emphasise skills like communication, organisation, and proficiency with computer systems, as these are crucial for the Medical Front Desk Receptionist position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the practice. Mention specific experiences that demonstrate your ability to provide excellent customer service and manage multiple tasks in a fast-paced environment.
Highlight Relevant Skills: In your application, clearly outline your interpersonal skills, attention to detail, and ability to work as part of a team. These qualities are essential for ensuring smooth operations at Greenwich Ear Nose & Throat.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is vital for a receptionist role.
How to prepare for a job interview at Align ENT & Allergy
✨Show Your People Skills
As a Medical Front Desk Receptionist, you'll be the first point of contact for patients. Make sure to highlight your excellent communication and interpersonal skills during the interview. Share examples of how you've successfully interacted with customers or patients in the past.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. Be prepared to discuss how you manage multiple tasks efficiently. You might want to mention any specific tools or methods you use to stay organised, especially in a fast-paced environment.
✨Familiarise Yourself with Medical Terminology
While not mandatory, having a basic understanding of medical terminology can set you apart. Take some time to learn common terms related to ENT and allergy practices. This will show your commitment to the role and help you communicate effectively with the medical staff.
✨Prepare Questions for the Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the practice, team dynamics, and patient care philosophy. This shows your genuine interest in the position and helps you assess if the workplace aligns with your values.
