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- Tasks: Be the friendly face of our company, managing front desk services and assisting visitors.
- Company: Join a leading facilities management company serving diverse clients from banks to government offices.
- Benefits: Enjoy a competitive salary up to GBP26,000 and a dynamic work environment.
- Why this job: This role is perfect for those who love customer service and want to make a real impact.
- Qualifications: Previous reception experience is essential; bring your passion for delivering top-notch service.
- Other info: You'll coordinate various tasks, from managing meeting rooms to handling inquiries.
The predicted salary is between 15600 - 36400 £ per year.
Receptionist required for a leading facilities management company. The business look after a large customer base, from banks to retail to government offices. The Company put their customers at the heart of everything they do and are keen to hire a Receptionist who is passionate to deliver 1st class customer service. You will be responsible to provide front of house services for reception, switchboard and to co-ordinate and escalate as appropriate any facilities related issues.This role would suit someone with proven reception experience and offers a competitive salary of up to GBP26,000pa. What will you be doing as a Receptionist? Management of the Front of House services Greet, assist and direct candidates, new hires, visitors and contractors to the appropriate member staff Receive, direct and relay telephone, email and other queries Maintain the high standards of the Front of House and office areas, keeping them in good order Administration of parking spaces, allocating visitors spaces Arranging taxis for client, staff and visitors as requested Manage onsite meeting rooms arranging refreshments and hospitality requirements Manage a number of inboxes and processes that support the business including travel requests from staff, internal purchase orders and general enquiries to the business Conduct daily meeting room checks Handle all incoming and outgoing…
Reception employer: Jobwise Ltd
Contact Detail:
Jobwise Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception
✨Tip Number 1
Familiarize yourself with the company’s values and customer service philosophy. Since the role emphasizes putting customers at the heart of everything, showing that you align with this approach during your interactions can set you apart.
✨Tip Number 2
Highlight your previous reception experience by preparing specific examples of how you’ve successfully managed front of house services. Be ready to discuss situations where you provided exceptional customer service or resolved issues efficiently.
✨Tip Number 3
Practice your communication skills, as you will be the first point of contact for visitors and clients. Being articulate and friendly can make a great impression, so consider role-playing scenarios with a friend.
✨Tip Number 4
Research common facilities management practices and terminology. Understanding the basics will help you feel more confident when discussing the role and its responsibilities during the interview process.
We think you need these skills to ace Reception
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Receptionist position. Understand the key responsibilities and required skills, such as customer service excellence and reception experience.
Tailor Your CV: Customize your CV to highlight relevant experience in reception or customer service roles. Emphasize any achievements that demonstrate your ability to manage front of house services effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering first-class customer service. Mention specific examples from your past experiences that align with the responsibilities outlined in the job description.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at Jobwise Ltd
✨Show Your Customer Service Passion
Make sure to express your enthusiasm for delivering top-notch customer service. Share specific examples from your past experiences where you went above and beyond to assist customers or clients.
✨Demonstrate Front of House Experience
Highlight your previous reception or front of house roles during the interview. Discuss how you managed visitor interactions, handled inquiries, and maintained a welcoming environment.
✨Prepare for Common Reception Scenarios
Think about common situations you might face as a receptionist, such as handling difficult visitors or managing multiple phone lines. Be ready to discuss how you would approach these scenarios effectively.
✨Familiarize Yourself with Facilities Management
Research the company and its facilities management services. Understanding their operations will help you answer questions more confidently and show that you're genuinely interested in the role.
