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- Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
- Company: Join Compass Group, a leader in the catering industry with 6,000 venues.
- Benefits: Enjoy competitive pay, great perks, and opportunities for learning and development.
- Why this job: Be part of a passionate team that values individuality and rewards hard work.
- Qualifications: A can-do attitude and teamwork skills are essential; catering experience is a plus.
- Other info: We celebrate diversity and empower everyone to reach their full potential.
The predicted salary is between 24000 - 36000 £ per year.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Restaurant Associates on a full time basis, contracted to 37.5 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Restaurant Associates and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn’t essential.
As part of Compass you will help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength!
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Show your enthusiasm for food and customer service during any interactions. Whether it's in a casual conversation or during an interview, let your passion shine through. This will help you connect with the team and demonstrate that you're a great fit for the role.
✨Tip Number 2
Familiarise yourself with the company’s values and mission. Understanding what Restaurant Associates stands for will allow you to align your answers and showcase how you can contribute to their goals, making you a more appealing candidate.
✨Tip Number 3
Prepare examples from your past experiences that highlight your teamwork and ability to thrive under pressure. Being able to share specific stories will illustrate your skills and show that you can handle the fast-paced environment they’re looking for.
✨Tip Number 4
Demonstrate your reliability by discussing your timekeeping and commitment to previous roles. Employers value candidates who are dependable, so emphasising this trait can set you apart from other applicants.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for the Customer Service Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for food and customer service. Use specific examples from your past experiences to demonstrate your enthusiasm and ability to thrive in a busy environment.
Highlight Teamwork Skills: Since being a team player is crucial for this role, make sure to include examples of how you have successfully worked in teams in previous jobs or projects. This will show your potential employer that you can contribute positively to their team.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Chartwells Independent
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this will demonstrate your commitment to creating a positive experience.
✨Highlight Teamwork Skills
Since the role requires being an excellent team player, be prepared to discuss your experiences working in teams. Talk about how you contribute to a collaborative environment and how you handle challenges with colleagues.
✨Demonstrate Your Ability to Thrive Under Pressure
In a busy environment like this, it's crucial to show that you can handle pressure. Prepare examples of situations where you've successfully managed multiple tasks or dealt with high-stress scenarios while maintaining a positive attitude.
✨Understand Food Safety Standards
Familiarise yourself with basic food handling and hygiene standards, as well as health and safety regulations. Being knowledgeable in these areas will show your commitment to maintaining a safe and compliant workplace.
