Service Advisor

Service Advisor
Basic Salary: £28,600 + Bonus
Location: Chelmsford
Benefits: NO WEEKENDS

Are you an enthusiastic, hard-working Service Advisor looking for a new opportunity within a reputable car dealership? We are seeking a motivated Service Advisor to deliver exceptional customer service and support our busy service department.

As a Service Advisor, you will play a key role in ensuring customers receive a smooth and efficient experience from booking to vehicle collection. We are looking for a team player who enjoys working in a fast-paced environment and takes pride in offering excellent customer care.

Key Responsibilities
Arrange and manage service department bookings
Ensure efficient workshop loading while meeting all customer requirements
Upsell additional work, service plans, and special offers
Maintain high service standards throughout the customer journey

Skills & Qualifications
Previous experience as a Service Advisor is essential
Knowledge of Kerridge, 1Link, Pinnacle, or a similar DMS system
Proven track record of upselling
Full UK manual driving licence (subject to licence check)

If you are interested in this Service Advisor position, please contact Skills and quote job number: 52753