Relationship Director, Commercial Mid-Market

Relationship Director, Commercial Mid-Market

Join us as a Relationship Director in Commercial Mid-Market.

This role involves managing and developing a portfolio of commercial customers, providing them with suitable products and services for their financial needs.

You will drive sales activity to maximize new business and manage customer relationships to enhance the customer experience. Your long-term thinking and commercial acumen will support business growth and help build lasting relationships.

Your work will be split between client meetings at their premises, collaborating with colleagues in the office (minimum two days a week or as required), and remote work within the region.

What you\’ll do

We seek someone with an entrepreneurial attitude who can advocate for customers and create additional value from relationships. Through excellent service, you will provide tailored financial solutions, increasing loyalty and satisfaction by exceeding expectations.

You will also:

• Maintain and develop relationships with key business and functional partners
• Use contact and strategy planning tools effectively, identify customer needs, and record interactions
• Present pitches and proposals to customers
• Analyze financial data to prepare structured credit applications
• Deliver targeted new lending, adhering to cost, risk, and capital disciplines and controls

The skills you\’ll need

A diploma in lending skills is mandatory; if not held, the exam can be taken within six months of starting. Previous experience in commercial banking is required. Strong interpersonal, negotiation, and networking skills are advantageous, along with proven risk assessment experience and monitoring skills.

You should also have:

• In-depth knowledge of credit processes and policies
• An understanding of macroeconomic and financial outlooks and commercial sector activity
• Experience analyzing complex financial information and structuring solutions
• Strong problem-solving and analytical skills

Hours: 35 per week

Job Posting Closing Date: 28/05/2025

Ways of Working: Hybrid

About the company

NatWest Group plc is a majority state-owned British banking and insurance holding company based in Edinburgh, Scotland.

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