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- Tasks: Support daily operations at the crematorium, ensuring a dignified environment for families.
- Company: Join a compassionate team dedicated to providing respectful farewells in the East Riding area.
- Benefits: Enjoy 22-25 days holiday, pension scheme, life assurance, and free on-site parking.
- Why this job: Make a meaningful impact while developing your skills in a supportive and empathetic workplace.
- Qualifications: 2+ years in customer service, attention to detail, and proficiency in Microsoft Office required.
- Other info: Opportunity for personal development and apprenticeships available.
The predicted salary is between 19300 - 25600 £ per year.
Join us in ensuring every goodbye is dignified and meaningful. We currently have an opportunity for a Crematorium General Assistant to join our team at East Riding Crematorium. As a General Assistant, you will play a crucial role in supporting the day-to-day operations within the crematorium. This position offers an opportunity to contribute to a respectful and dignified environment while providing essential assistance to our staff and families.
This meaningful opportunity calls for individuals who can seamlessly blend empathy, resilience, care, and professionalism, embodying the renowned standards that define us!
Here is what a typical day could look like for you:
- Undertaking the full range of gardening, cemetery, and horticultural tasks
- Opening and closing the site gates and book of remembrance room
- Maintaining the grounds to the highest standard in accordance with recognised horticultural and grounds maintenance practices
- Constructing, placing, fixing memorials and subsequently maintaining to the highest standard
- Operating the cremators and ancillary equipment in accordance with manufacturers' guidelines
- Ensuring the safe custody of cremated remains left in the care of the crematorium
- Ensuring the highest standards of housekeeping both in and outside the Chapel and ancillary rooms
- Preparing chapels for each service considering client needs including varying religious requirements
- Conducting witness interments and scattering of the cremated remains
- Ensuring the consistent delivery of the highest levels of client service
This role will suit someone who:
- Holds 2+ years experience in a customer service environment
- Has a high attention to detail
- Has a proactive approach and willingness to communicate effectively with a range of people, both in-person, over the phone, and via email
- Can successfully multitask and meet multiple deadlines
- Is computer literate in addition to experience using Microsoft packages (Outlook, Word, and Excel)
- Is presentable at all times, acting with professional conduct and showing empathy
What we provide to you:
- Annual salary of £24,316.55
- 22-25 Days Holiday + Bank Holidays
- Pension Scheme
- Life Assurance X2
- Free On-Site Parking
- Access to our internal apprentice & personal development schemes
We wouldn’t be able to provide this integral service without our people. If you’d like to join a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times - we want to hear from you!
What are the next steps? To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch!
Contact Detail:
Jeroen den Hartog Photography & Image Processing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crematorium General Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of a Crematorium General Assistant. Understanding the day-to-day operations, such as gardening and maintaining grounds, will help you demonstrate your knowledge and enthusiasm during any discussions.
✨Tip Number 2
Showcase your customer service experience by preparing examples of how you've handled sensitive situations in the past. This role requires empathy and professionalism, so being able to articulate your relevant experiences will set you apart.
✨Tip Number 3
Research the values and mission of the crematorium. Being able to align your personal values with those of the organisation will not only help you in interviews but also show that you're genuinely interested in contributing to their compassionate work.
✨Tip Number 4
Prepare to discuss your multitasking abilities and how you manage deadlines. The role involves various responsibilities, so demonstrating your organisational skills and ability to prioritise tasks will be crucial in making a strong impression.
We think you need these skills to ace Crematorium General Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Crematorium General Assistant. Highlight key skills such as empathy, attention to detail, and customer service experience in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience, particularly in customer service and any horticultural or maintenance tasks. Use specific examples that demonstrate your ability to multitask and communicate effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing dignified farewells and supporting families. Mention your understanding of the sensitive nature of the role and how your skills align with the company's values.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Jeroen den Hartog Photography & Image Processing
✨Show Empathy and Understanding
As a Crematorium General Assistant, you'll be working in a sensitive environment. Make sure to express your understanding of the emotional weight of the role during the interview. Share any relevant experiences that demonstrate your ability to handle delicate situations with care.
✨Highlight Your Customer Service Experience
With 2+ years in customer service being a requirement, be prepared to discuss specific examples from your past roles. Focus on how you managed client interactions, resolved issues, and maintained professionalism, especially in challenging circumstances.
✨Demonstrate Attention to Detail
This role requires a high level of attention to detail, especially when it comes to maintaining the grounds and handling cremated remains. Be ready to provide examples of how you've ensured quality and precision in your previous work.
✨Prepare for Practical Questions
Expect questions that assess your ability to multitask and manage various responsibilities. Think about scenarios where you've successfully juggled multiple tasks and how you prioritised them. This will show your proactive approach and organisational skills.
