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- Tasks: Create and deliver exceptional in-room dining experiences for guests.
- Company: Join Nobu Hotel, a blend of luxury and Japanese tradition, renowned for exquisite cuisine.
- Benefits: Enjoy discounted stays, wellness classes, free meals, and up to 33 holiday days.
- Why this job: Be part of a vibrant team that values creativity, quality, and guest satisfaction.
- Qualifications: No specific qualifications required; just bring your passion and positive attitude!
- Other info: Opportunities for growth and participation in exciting social events await you.
The predicted salary is between 20800 - 25000 £ per year.
As an In-Room Dining Waiter, you will be responsible for creating and delivering an exceptional room service experience for our guests. Your tasks will include but will not be limited to:
- Create an exceptional in-room dining experience for our guests.
- Provide a genuine, attentive, and friendly service to our guests in order to reflect the Nobu standards; from the point of order, to delivery, and collection of dishes.
- Ensure all kitchen-ware and dishes are clean and well-presented prior to delivering to the guest.
- Feel empowered to make a decision that will enhance the guest experience or defuse any complaints which may arise.
- Demonstrate a positive and proactive approach to work.
- Communicate effectively with the kitchen team at all times.
- Be an ambassador for Nobu as well as someone who embodies our values and philosophies.
Benefits of Joining Our Team
- 2 Hotel-wide social events a year including Employee Awards night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and Wellness treatments
- Opportunities to progress within our hotel and the wider portfolio
- Access to a suite of innovative and varied learning and project opportunities
- Exciting wellness and volunteering opportunities
- Mental Health first aiders within the team
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts off all food and beverage
- Free meals whilst on duty
Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity. Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects. We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted. You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.
In Room Dining Waiter employer: Nobu Hotel London Portman Square
Contact Detail:
Nobu Hotel London Portman Square Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In Room Dining Waiter
✨Tip Number 1
Familiarise yourself with Nobu's unique dining philosophy and menu. Understanding the brand's values and culinary offerings will help you engage more effectively during interviews and demonstrate your genuine interest in providing exceptional service.
✨Tip Number 2
Practice your communication skills, especially in a hospitality context. Being able to articulate your thoughts clearly and confidently will be crucial when interacting with guests and team members, showcasing your ability to enhance the guest experience.
✨Tip Number 3
Showcase your problem-solving abilities by preparing examples of how you've handled difficult situations in previous roles. This will demonstrate your proactive approach and readiness to defuse complaints, aligning with Nobu's commitment to exceptional service.
✨Tip Number 4
Network with current or former employees of Nobu Hotels if possible. Gaining insights from their experiences can provide you with valuable information about the company culture and expectations, helping you tailor your approach during the application process.
We think you need these skills to ace In Room Dining Waiter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of an In-Room Dining Waiter. Tailor your application to highlight relevant experience and skills that align with creating exceptional guest experiences.
Craft a Personalised CV: Ensure your CV is tailored specifically for this role. Highlight any previous experience in hospitality, customer service, or food and beverage roles. Use keywords from the job description to demonstrate your fit for the position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the Nobu brand. Share specific examples of how you have provided excellent service in the past and how you embody the core values of Kokoro, Smile, Family & Crafted.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Nobu Hotel London Portman Square
✨Understand the Nobu Experience
Familiarise yourself with Nobu's unique dining philosophy and service standards. Research their menu and the overall guest experience they aim to provide, as this will help you align your answers with their values during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to enhance a guest's experience, as this role heavily relies on creating memorable moments for guests.
✨Demonstrate Team Communication
Since effective communication with the kitchen team is crucial, be ready to discuss how you have successfully collaborated with colleagues in previous roles. Emphasise your ability to work well under pressure and maintain a positive attitude.
✨Embody the Core Values
Nobu values Kokoro, Smile, Family, and Crafted. Think of ways you can demonstrate these values through your personal experiences. Be prepared to share stories that reflect your passion for hospitality and your commitment to teamwork and quality service.
