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- Tasks: Be the go-to person for customer inquiries and support in sales.
- Company: Join an innovative manufacturing business known for high-quality internal door solutions.
- Benefits: Enjoy comprehensive training, a supportive team, and a dynamic work environment.
- Why this job: This role offers a chance to blend technical skills with customer service in a creative setting.
- Qualifications: We're looking for tech-savvy individuals with strong communication skills and a passion for sales.
- Other info: You'll get hands-on experience with advanced products and the opportunity to grow your career.
The predicted salary is between 30000 - 42000 £ per year.
Are you a technically minded professional with a flair for customer service and sales? Join a forward-thinking, innovative manufacturing business in Hitchin, known for designing and delivering high-quality, space-saving internal door solutions using advanced hardware and mechanical components. About the Role: As a Technical Sales Advisor , you’ll be the first point of contact for customers, handling a variety of enquiries from pricing and product suitability to troubleshooting product installation and usage issues. Your role will encompass both pre- and post-sales support, ensuring a seamless customer experience. Key responsibilities include: Advising customers on product options and suitability. Supporting the order process, liaising with factories and logistics teams to ensure timely and accurate delivery. Problem-solving technical issues with the support of the in-house Design, Engineering, and Sales teams. Learn and be enthused by a vast product range of components and accessories that offer your customer choice and solutions Online marketing, using social media platforms to inspire, educate and increase customer interaction Comprehensive product training will be provided, alongside a supportive team and a brilliant Sales Manager to help you succeed. We’re seeking a candidate with: Excellent comm…
Inbound Technical Sales Advisor employer: Tate Hitchin
Contact Detail:
Tate Hitchin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Technical Sales Advisor
✨Tip Number 1
Familiarize yourself with the specific products and solutions offered by the company. Understanding the technical aspects of the internal door solutions will not only boost your confidence but also enable you to provide informed advice to customers.
✨Tip Number 2
Brush up on your customer service skills, especially in handling technical inquiries. Practice active listening and problem-solving techniques to ensure you can effectively address customer concerns and enhance their experience.
✨Tip Number 3
Leverage social media to showcase your knowledge and enthusiasm for the product range. Engaging with potential customers online can demonstrate your proactive approach and passion for the role.
✨Tip Number 4
Network with professionals in the manufacturing and sales sectors. Attend industry events or join relevant online forums to connect with others who can provide insights and potentially refer you to opportunities within the company.
We think you need these skills to ace Inbound Technical Sales Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Inbound Technical Sales Advisor position. Highlight the key responsibilities and required skills, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to emphasize your technical knowledge, customer service experience, and sales skills. Use specific examples that demonstrate your ability to handle customer inquiries and solve technical issues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your enthusiasm for the product range and how you can contribute to enhancing customer experiences through effective communication and problem-solving.
Highlight Relevant Experience: In your application, be sure to highlight any previous roles where you provided technical support or sales assistance. Discuss your familiarity with online marketing and social media, as these are important aspects of the job.
How to prepare for a job interview at Tate Hitchin
✨Show Your Technical Knowledge
Make sure to brush up on the technical aspects of the products you'll be selling. Be prepared to discuss how different components work and how they can benefit customers. This will demonstrate your expertise and help build trust with the interviewer.
✨Emphasize Customer Service Skills
Since the role involves a lot of customer interaction, highlight your previous experiences in customer service. Share specific examples where you successfully resolved customer issues or provided exceptional support, showcasing your ability to enhance the customer experience.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific technical issues or customer inquiries. Practice articulating your thought process and problem-solving strategies, as this will show your analytical skills and ability to think on your feet.
✨Familiarize Yourself with Online Marketing
Since the role includes online marketing responsibilities, be ready to discuss your experience with social media and digital marketing strategies. Share any relevant campaigns you've worked on and how you engaged customers through these platforms.
