At a Glance
- Tasks: Assist management in driving sales and providing exceptional customer service.
- Company: Join a vibrant team at Vineyard Vines, where every day feels good!
- Benefits: Enjoy flexible hours, a fun work environment, and the chance to develop your skills.
- Why this job: Be part of a supportive crew that values creativity and customer happiness.
- Qualifications: Strong communication skills and a passion for customer service are key.
- Other info: This is a seasonal part-time role; perfect for students looking to gain experience!
Job Category: Retail/Outlet - Non-Management
Requisition Number: SALES02111
Employment Type: Part-Time
Location: 44 Main St, Tisbury, MA 02568, USA
Title: Seasonal Part Time Crew Mate (Seasonal Part Time Sales Associate)
Department: Retail
Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Management Trainee)
Overview
Responsible for assisting the management team in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise (“Every Day Should Feel This Good”) and makes service a top priority.
Functions & Responsibilities
- Generate Sales
- Responsible for meeting their goals/measures
- Develops and maintains relationships with top customers
- Supports in-store event sourcing and execution
- Customer Experience
- Ensures the store reflects Shep & Ian’s vision of “Every Day Should Feel This Good” to our customers through “Hosting the Party”
- Leads the store in email capture and educating new associates on best practices
- Ensures the customer wish list is always current with customers being notified when product arrives.
- Crew Development
- Assists with training new associates
- Helps foster a welcoming, fun, encouraging and energetic crew and customer environment
- Helps in recruiting and referring top talent for the store’s teams
- Supports store and team-building activities with the management team
- Operations
- Maintains efficient merchandise controls
- Maintains loss prevention awareness at all times
- Helps maintain a clean and tidy store environment
- Merchandising
- Helps to maintain merchandising as it pertains to company standards, current compass (floorset), and brand initiatives
- Contributes to weekly product feedback
Requirements
- Strong interpersonal communication and customer service skills
- Team focused, confident, and professional
- Creative, adaptable, entrepreneurial and driven by integrity
- Strong verbal and written skills
- Ability to perform effective selling techniques to achieve sale and repeat business
- Ability to work a flexible schedule including holidays, overnights, weekends
- A passion for making people happy
- Excited to help recruit, train, motivate, and inspire as a large piece of your day-to-day responsibilities
- Accuracy and attention to detail
- Ability to effectively receive and communicate feedback
- Positive outlook
- Excited to get to know our product inside and out in order to offer style advice and help customers
- Outgoing, friendly & personable with a positive attitude
- Customer Service-oriented experience preferred but not necessary
- Passion for the vineyard vines brand
Sales Associate, Seasonal Part Time - 44 Main Street, Vineyard Haven, MA employer: vineyard vines
Contact Detail:
vineyard vines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate, Seasonal Part Time - 44 Main Street, Vineyard Haven, MA
✨Tip Number 1
Familiarise yourself with the vineyard vines brand and its values. Understanding their mission of making every day feel good will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's volunteering or part-time work, showcasing your ability to create a positive experience for customers will be crucial.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and what management looks for in a Sales Associate, which can give you an edge in your application.
✨Tip Number 4
Be prepared to discuss your flexibility in working hours, especially during peak seasons like holidays. Highlighting your willingness to adapt to the store's needs can make you a more attractive candidate.
We think you need these skills to ace Sales Associate, Seasonal Part Time - 44 Main Street, Vineyard Haven, MA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you assisted customers or worked in a team environment, as these are key for the Sales Associate position.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and the vineyard vines brand. Mention specific examples of how you've created positive experiences for customers in the past, aligning with their brand promise of 'Every Day Should Feel This Good'.
Showcase Your Interpersonal Skills: In your application, highlight your strong communication skills and ability to work well in a team. Provide examples of how you've successfully collaborated with others to achieve sales goals or improve customer satisfaction.
Demonstrate Flexibility: Since the role requires a flexible schedule, mention your availability clearly in your application. Highlight any experience you have working during holidays or weekends, as this will show your commitment to the role.
How to prepare for a job interview at vineyard vines
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the company's focus on making every day feel good.
✨Demonstrate Team Spirit
Since the role involves working closely with a team, highlight your ability to collaborate and support your colleagues. Discuss any previous experiences where you contributed to a positive team environment or helped train new team members.
✨Know the Brand Inside Out
Familiarise yourself with the vineyard vines brand and its values before the interview. Being able to discuss their products and how they resonate with customers will show your genuine interest in the company and its mission.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and customer interaction scenarios. Prepare specific examples of how you've handled difficult situations or provided excellent service in the past to demonstrate your suitability for the role.