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- Tasks: Become a Field Technician, tackling installations and solving technical issues daily.
- Company: Join a dynamic team focused on customer satisfaction and technical excellence.
- Benefits: Enjoy a competitive salary, overtime pay, and a 4-day work week for better work-life balance.
- Why this job: This role offers hands-on experience, mentorship, and the chance to grow in a supportive environment.
- Qualifications: No experience needed; just bring your motivation and customer-focused attitude!
- Other info: Must reside in DD8 or DD10 postcodes to apply.
The predicted salary is between 29000 - 36200 £ per year.
Salary: £29,000 – £36,200 per year For this position, you must live in one of the following postcodes: DD8, DD10 . Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average£4,700) and performance-based commission of£2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday Saturday) with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate w…
Field Service Engineer - Angus employer: Virgin Media O2 Careers
Contact Detail:
Virgin Media O2 Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Angus
✨Tip Number 1
Familiarize yourself with the specific tools and technologies used in field service engineering. Even if you don't have prior experience, showing that you have researched and understand the basics can set you apart from other candidates.
✨Tip Number 2
Highlight your customer service skills during the interview process. Since this role emphasizes customer focus, be prepared to share examples of how you've successfully interacted with customers or resolved issues in the past.
✨Tip Number 3
Demonstrate your willingness to learn and adapt. Since the company provides comprehensive training, expressing enthusiasm for learning new skills and taking on challenges will show that you're a great fit for the team.
✨Tip Number 4
Make sure to mention your location in relation to the specified postcodes (DD8, DD10). Being local not only meets the job requirement but also shows your commitment to being available for the role.
We think you need these skills to ace Field Service Engineer - Angus
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Field Service Engineer. Highlight your customer service skills and willingness to learn in your application.
Tailor Your CV: Customize your CV to reflect relevant skills and experiences that align with the job description. Emphasize any technical skills or customer service experience, even if they are from different fields.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for the role and your eagerness to learn. Mention your ability to adapt to new challenges and your commitment to providing excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Virgin Media O2 Careers
✨Show Your Customer Focus
Since the role emphasizes customer service, be prepared to discuss how you've successfully interacted with customers in the past. Share specific examples that highlight your ability to understand and meet customer needs.
✨Demonstrate Your Willingness to Learn
As no prior experience is required, it's crucial to convey your eagerness to learn. Talk about times when you've quickly picked up new skills or adapted to new environments, showcasing your motivation and adaptability.
✨Highlight Problem-Solving Skills
The job involves diagnosing errors and technical problems. Prepare to discuss situations where you've successfully identified issues and implemented solutions, even if they are not directly related to engineering.
✨Ask Insightful Questions
Prepare thoughtful questions about the training program and mentorship opportunities. This shows your interest in the role and helps you understand how the company supports its employees' growth.
