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- Tasks: Install and service ceiling track hoisting systems and stair lifts with a customer-first approach.
- Company: Join an industry-leading healthcare provider dedicated to improving patient care.
- Benefits: Enjoy a competitive salary, van, uniform, tools, and a pension scheme.
- Why this job: Make a real impact in healthcare while developing your skills in a supportive environment.
- Qualifications: Mechanical/Electrical experience required; must be comfortable working at height.
- Other info: Participate in a 24/7 call-out rota and use smart technology for tasks.
The predicted salary is between 24000 - 34000 £ per year.
We are looking for a Service and Installation engineer to work with an industry leading healthcare provider. You will be responsible for the Service/Repair and Installation/Removal of ceiling track hoisting systems and Stair Lifts using a varied range of fixing methods. Delivering excellent service to customers applying a customer centric and empathetic approach to the end user.
Essential Duties including but not limited to:
- Continually support and develop a culture of the customer comes first attitude.
- Ensure Health and Safety practices are continually followed.
- Responsible for achieving the daily assigned installation/removal workload of fixed equipment.
- Responsible for meeting the daily service maintenance and repair schedule.
- Weight testing equipment to Loler guidelines.
- Completion of Field service visits via smart phone PDA device.
- Managing van stock levels and consumables always ensuring that the required stock levels are maintained in line with achieving a first-time fix and achieving installation/removal assigned daily workload.
- Always adhere to Risk/Method Statements and contract Operating Procedures.
- Effectively communicate/escalate issues to the back-office scheduling team, Assessor or OT with a view to suggesting alternate installation methods and solutions to ensure the installation of the assigned workload.
- Participate in the company 24/7/365 call out rota and act as support in times of business need.
- Undertaking on minor electrical works in line with Part P electrical certification.
- Completion of work via smart phone PDA device.
- Rectification of snag / remedial works.
Education and Experience:
- Highly experienced Mechanical / Electrical skills.
- Use of multi-meter / general hand tools.
- Experience of working in patient care environment.
- Happy working at height.
- General understanding of building structures and fixing methods.
Salary up to £34,000 PA plus Van, Uniform and Tools provided. Benefit package comes with salary sacrifice pension and Medicare.
Service and Installation Engineer employer: Arthur Rose Recruitment Ltd
Contact Detail:
Arthur Rose Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service and Installation Engineer
✨Tip Number 1
Familiarise yourself with the specific equipment you'll be working with, such as ceiling track hoisting systems and stair lifts. Understanding their installation and maintenance will give you a significant edge during interviews.
✨Tip Number 2
Highlight any previous experience in patient care environments or similar settings. This will demonstrate your ability to work empathetically and effectively with end users, which is crucial for this role.
✨Tip Number 3
Showcase your mechanical and electrical skills by discussing relevant projects or tasks you've completed. Being able to talk about your hands-on experience with tools and equipment will impress potential employers.
✨Tip Number 4
Be prepared to discuss health and safety practices in detail. Employers will want to know that you prioritise safety and are familiar with guidelines like LOLER, so brush up on these regulations before your interview.
We think you need these skills to ace Service and Installation Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mechanical and electrical skills, particularly in patient care environments. Emphasise any previous roles where you demonstrated a customer-centric approach.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that showcase your ability to handle installation and repair tasks, as well as your commitment to health and safety practices.
Highlight Relevant Skills: Clearly outline your proficiency with tools like multi-meters and general hand tools. If you have experience working at height or with building structures, make sure to include this information.
Showcase Problem-Solving Abilities: Provide examples of how you've effectively communicated issues in past roles and suggested alternative solutions. This will demonstrate your ability to work collaboratively and think critically in challenging situations.
How to prepare for a job interview at Arthur Rose Recruitment Ltd
✨Showcase Your Technical Skills
Make sure to highlight your mechanical and electrical skills during the interview. Be prepared to discuss specific tools you've used, such as multi-meters and hand tools, and any relevant experience in patient care environments.
✨Emphasise Customer-Centric Approach
Since the role requires a customer-first attitude, share examples of how you've successfully delivered excellent service in previous positions. Demonstrating empathy and understanding towards customers will resonate well with the interviewers.
✨Discuss Health and Safety Practices
Familiarise yourself with health and safety regulations relevant to the role. Be ready to talk about how you ensure compliance with these practices in your work, especially when it comes to installation and maintenance tasks.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities, particularly in relation to installation challenges or equipment issues. Think of past experiences where you had to suggest alternative methods or solutions to overcome obstacles.
