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- Tasks: Help customers have a great shopping experience and support store operations.
- Company: Join Tesco, a leading retailer committed to serving customers and communities better every day.
- Benefits: Enjoy 20 days holiday, flexible working, discounts, and access to wellbeing services.
- Why this job: Be part of a diverse team, learn new skills, and enjoy a dynamic work environment.
- Qualifications: Passion for service, adaptability in fast-paced settings, and strong relationship-building skills.
- Other info: Minimum guaranteed hours, with flexibility and a commitment to inclusivity.
Job Reference: tesco/TP/337/923102/0
Number of Positions: 1
Contract Type: Temporary
Working Hours: 19.75
Location: Coventry
Closing Date: 05/01/2025
Job Category: Phone Shop - Colleagues
Business Unit:
What’s in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Exclusive colleague deals on handsets and sims
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
- Uniform provided
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds
About the role:
Availability Window:
- Sun 11:00:00 - 16:00:00
- Wed 14:00:00 - 19:00:00
- Thu 14:00:00 - 19:00:00
- Sat 12:00:00 - 19:00:00
Our Phone Shop colleague rate of pay starts from £12.44 an hour; this increases to £13.57 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team. Whether you are looking for stability or flexibility to suit your lifestyle, this can be the role for you.
You will be responsible for:
- Delivering a great shopping trip for customers every day, following all opening and closing routines.
- Creating an impression for customers that you can be proud of.
- Following the service culture in your department.
- Protecting the legal brand by delivering legal compliance.
- Supporting your manager to control costs on your department.
You will need:
- A passion for delivering great service.
- The drive and motivation to work in a sales and service environment.
- Be able to adapt to working in a fast-paced environment.
- A passion for human connection.
- The ability to build relationships with colleagues.
- To be at work on time, well presented and ready to be a brand ambassador.
About us:
Our vision at Tesco is to become every customer’s favourite way to shop. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Diversity, equity and inclusion (DE&I) at Tesco means that we want you to feel represented and that you can be yourself at work. We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date.
Tesco Colleague - Phone Shops - Cannon Park Centre Superstore employer: Tesco
Contact Detail:
Tesco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Cannon Park Centre Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service approach. Understanding their commitment to serving customers and communities will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your ability to work in a fast-paced environment. Think of examples from previous jobs or experiences where you successfully managed multiple tasks or adapted quickly to changes, as this is crucial for the role.
✨Tip Number 3
Prepare to discuss your passion for human connection. Be ready to share stories about how you've built relationships with colleagues or customers, as this is a key aspect of the role at Tesco.
✨Tip Number 4
Research the specific location of the Cannon Park Centre Superstore. Knowing the area and its customer base can give you an edge in understanding the community you'll be serving and how to meet their needs effectively.
We think you need these skills to ace Tesco Colleague - Phone Shops - Cannon Park Centre Superstore
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements. Highlight your relevant experience and skills that align with delivering great customer service and working in a fast-paced environment.
Tailor Your CV: Make sure your CV is tailored specifically for the Tesco Colleague position. Emphasise any previous retail or customer service experience, and include examples of how you've successfully built relationships with customers or colleagues.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your motivation to work at Tesco. Mention why you are interested in this role and how you can contribute to creating a great shopping experience for customers.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at Tesco
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great service during the interview. Share examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with Tesco's commitment to customer satisfaction.
✨Demonstrate Flexibility and Adaptability
Since the role requires working in a fast-paced environment, be prepared to discuss how you handle change and adapt to new situations. Highlight any experiences where you've successfully managed multiple tasks or adjusted to unexpected challenges.
✨Emphasise Teamwork and Relationship Building
Tesco values collaboration, so be ready to talk about your ability to work well with others. Share stories that showcase your teamwork skills and how you've built positive relationships with colleagues in the past.
✨Prepare Questions About the Role
Having thoughtful questions ready shows your genuine interest in the position. Ask about the team dynamics, training opportunities, or how success is measured in the role. This not only helps you understand the job better but also demonstrates your proactive attitude.
