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- Tasks: Coordinate client inquiries and manage maintenance schedules using CAFM systems.
- Company: Join a leading Facilities Management service provider with diverse property management solutions.
- Benefits: Enjoy a competitive salary, annual raises, and a monthly on-call allowance.
- Why this job: Be part of a dynamic team in a fast-paced environment that values your contributions.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Work Monday to Friday, 9-5, with occasional on-call duties.
The predicted salary is between 26000 - 28000 £ per year.
Facilities Helpdesk Coordinator Location: Deeside Salary: £26,000 – £28,000 (salary increase annually) + £200 on call allowance a month Hours: Monday – Friday 9-5 in office (on call once a month/ every 4/5 weeks) A Facilities Management service provider offering a range of property management solutions in including the care sector, residential properties, student accommodation etc, delivering planned and reactive maintenance services and repairs. They are looking to bring on a Facilities Coordinator who thrives in a fast-paced environment to join the facilities helpdesk team. Your role: Liaising with clients\’ enquiries for repairs and reactive maintenance via CAFM systems. Using CAFM systems. Scheduling of planned maintenance. Manage contractors via CAFM and phone. Regularly holding meetings with directors and clients. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C\’s, Privacy Policy and Disclaimers which can be found at hays.co.uk JBRP1_UKTJ
Facilities Helpdesk Coordinator employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Helpdesk Coordinator
✨Tip Number 1
Familiarize yourself with CAFM systems, as this role heavily relies on them. Consider taking a short online course or tutorial to boost your confidence and demonstrate your initiative.
✨Tip Number 2
Highlight your experience in managing client relationships and coordinating maintenance tasks. Be ready to share specific examples of how you've successfully handled similar responsibilities in the past.
✨Tip Number 3
Prepare for potential questions about how you handle fast-paced environments. Think of scenarios where you've thrived under pressure and be ready to discuss them during the interview.
✨Tip Number 4
Research the company’s values and recent projects. Being knowledgeable about their work will not only impress them but also help you tailor your responses to align with their goals.
We think you need these skills to ace Facilities Helpdesk Coordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Facilities Helpdesk Coordinator position. Understand the key responsibilities, such as liaising with clients and managing contractors, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have with CAFM systems, property management, or customer service. Use specific examples to demonstrate how your skills align with the requirements of the role.
Showcase Your Communication Skills: Since the role involves regular meetings with directors and clients, highlight your communication skills in your application. Provide examples of how you've effectively communicated in past roles, especially in fast-paced environments.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are well-organized and professional.
How to prepare for a job interview at Hays
✨Know Your CAFM Systems
Make sure you familiarize yourself with Computer-Aided Facilities Management (CAFM) systems before the interview. Be prepared to discuss your experience with these systems and how you've used them to manage maintenance requests and schedules.
✨Demonstrate Your Communication Skills
As a Facilities Helpdesk Coordinator, you'll be liaising with clients and contractors regularly. Prepare examples of how you've effectively communicated in previous roles, especially in fast-paced environments.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss specific instances where you've successfully resolved issues related to facilities management. Highlight your ability to think on your feet and provide solutions under pressure.
✨Understand the Company’s Services
Research the company’s range of property management solutions and their approach to facilities management. This will help you tailor your answers and show that you're genuinely interested in the role and the company.
