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For Companies At a Glance
- Tasks: Assist customers, stock products, and maintain a friendly shopping atmosphere.
- Company: Southeastern Grocers values diversity and fosters an inclusive workplace culture.
- Benefits: Enjoy a supportive environment with opportunities for growth and development.
- Why this job: Join a team that prioritises customer satisfaction and teamwork in a vibrant retail setting.
- Qualifications: Must be legally eligible to work and proficient in English; integrity is key.
- Other info: Be part of a company that celebrates differences and encourages authenticity.
The predicted salary is between 21600 - 36000 £ per year.
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves.
Position Overview
The grocery associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions, and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department (grocery, general merchandise, dairy and frozen food areas) products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Assist with receiving vendor merchandise.
- Unload truck deliveries promptly.
- Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Meet legal and company policy age requirements to perform job functions.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-orientated by passionately demonstrating that the customer comes first by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
Grocery Associate FT employer: Southeastern Grocers
Contact Detail:
Southeastern Grocers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Grocery Associate FT
✨Tip Number 1
Familiarise yourself with the products and services offered by Southeastern Grocers. Knowing the inventory well will help you engage with customers effectively and provide them with tailored suggestions, which is key for a Grocery Associate.
✨Tip Number 2
Demonstrate your customer service skills during any interactions you have with the team or during the interview process. Show that you can greet and assist customers in a friendly manner, as this aligns with the company's focus on customer satisfaction.
✨Tip Number 3
Highlight your ability to work in a team environment. Share examples of how you've motivated others or contributed to a positive atmosphere in previous roles, as this is important for fostering a sense of belonging within the workplace.
✨Tip Number 4
Be prepared to discuss your understanding of compliance with company policies and procedures. Showing that you value integrity and reliability will resonate well with the hiring team, as these are essential traits for a Grocery Associate.
We think you need these skills to ace Grocery Associate FT
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Grocery Associate position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet customer needs.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and how you embody the values of inclusivity and teamwork.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Southeastern Grocers
✨Show Your Customer Service Skills
As a Grocery Associate, customer service is key. Be prepared to share examples of how you've provided excellent service in the past. Highlight your ability to greet customers warmly and assist them promptly.
✨Demonstrate Team Spirit
This role requires working closely with others. Talk about your experiences in team settings, how you motivate colleagues, and how you contribute to a positive work environment. Emphasise your commitment to unity and collaboration.
✨Know the Products
Familiarise yourself with common grocery items and their placement in the store. During the interview, express your willingness to learn about product suggestions and how to maintain freshness. This shows your dedication to customer satisfaction.
✨Emphasise Integrity and Reliability
Southeastern Grocers values integrity highly. Be ready to discuss situations where you've demonstrated reliability and ethical behaviour in previous roles. This will align well with their company culture and expectations.
