Service Advisor

Overview

Service Advisor at Intoloop – Franchised Motor Dealership, Preston, United Kingdom. An exciting opportunity to join a main franchised car dealership and work with one of the best employers in the motor industry.

Salary: Basic – £27,000 | OTE – £35,000. Working Hours: Monday – Friday 8.30am – 5.30pm | Saturdays – 8.30am – 12.30pm (1 in 2).

4 days ago – Be among the first 25 applicants.

Responsibilities

• To handle customer requirements for service and vehicle repairs in an efficient and courteous manner to ensure a high standard of customer satisfaction.
• To ensure customer requirements are fully understood and communicated effectively to other members of the department.
• To record vehicle details and service histories accurately and effectively operate a customer follow-up system.
• Plan the optimum utilization of workshop capacity in co-operation with the Service Manager and Workshop Controller.

Experience, Qualifications and Training

• Ability to communicate clearly and concisely with customers and other staff members.
• Up-to-date knowledge of warranty procedures and documentation.
• Maintain knowledge of warranty, customer care and goodwill procedures, and thorough knowledge of manufacturer information bulletins and service information.
• Completion of manufacturer training courses as appropriate.

Application

If this sounds like you, please apply with an up-to-date CV and we will be in touch to discuss your application further.

About the recruiter

The Solution Automotive Recruitment has been placing candidates into the UK Motor Trade since 1999. We work with clients and candidates across the country and aim to connect skilled automotive candidates with suitable opportunities.