At a Glance
- Tasks: Supervise cafe operations, manage deliveries, and support your team daily.
- Company: Join DINE, a company that values individuality and invests in its people.
- Benefits: Enjoy career progression, recognition for hard work, and a supportive work environment.
- Why this job: Be part of a vibrant team in the food service industry with a focus on customer service.
- Qualifications: Previous supervisory experience and strong communication skills are essential.
- Other info: Full-time role with a structured shift pattern, perfect for those seeking stability.
The predicted salary is between 28800 - 42000 £ per year.
We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in DINE on a full-time basis, contracted to 37.5 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift pattern will be:
- Mon: Full-time (Days)
- Tues: Full-time (Days)
- Weds: Full-time (Days)
- Thurs: Full-time (Days)
- Fri: Full-time (Days)
- Sat:
- Sun:
Your key responsibilities may include:
- Ensuring all deliveries are checked and stored promptly and correctly
- Supervising a team, creating a positive environment where the team feel welcomed and supported
- Being a responsible key holder
- Assisting with weekly bookwork and any other duties that are necessary
- Producing weekly rotas following the manager's guidelines
- Placing orders for stock to maintain the correct stock levels
- Delegating where necessary and ensuring the team are proactive at all times
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Cafe Supervisor will:
- Have previous experience supervising frontline teams within a similar environment
- Possess good communication skills with a focus on great Customer Service
- Be a team player with a can-do attitude
- Have the ability to work under pressure whilst maintaining a positive attitude
If you've got what it takes to join some of the food service industry's best and brightest, we want to hear from you.
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Supervisor
✨Tip Number 1
Familiarise yourself with the specific operations of DINE. Understanding their menu, service style, and customer expectations will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Highlight your previous supervisory experience in similar environments. Be ready to share specific examples of how you've successfully managed teams and maintained high standards in a fast-paced setting.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you handle customer service challenges. Being able to articulate your approach to resolving issues will set you apart from other candidates.
✨Tip Number 4
Demonstrate your ability to work under pressure by sharing stories of past experiences where you thrived in busy situations. This will illustrate your can-do attitude and resilience, which are key for this role.
We think you need these skills to ace Cafe Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervising teams, particularly in a café or food service environment. Use specific examples to demonstrate your leadership skills and customer service focus.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the café industry. Mention how your previous experiences align with the responsibilities listed in the job description, such as managing stock levels and ensuring hygiene standards.
Highlight Key Skills: In your application, emphasise your communication skills and ability to work under pressure. Provide examples of how you've created a positive team environment in past roles, as this is crucial for the Cafe Supervisor position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the food service industry.
How to prepare for a job interview at Chartwells Independent
✨Showcase Your Supervisory Experience
Be prepared to discuss your previous experience supervising teams in a café or similar environment. Highlight specific examples where you successfully managed a team, resolved conflicts, or improved team performance.
✨Demonstrate Customer Service Skills
Since the role emphasises great customer service, think of instances where you went above and beyond for customers. Share stories that illustrate your ability to handle difficult situations with a positive attitude.
✨Understand Food Safety Regulations
Familiarise yourself with food handling and hygiene standards, as well as health and safety regulations. Be ready to discuss how you ensure compliance in your previous roles and how you would implement these standards in the café.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer about the café's operations, team culture, and opportunities for career progression. This shows your genuine interest in the role and helps you assess if it's the right fit for you.