Sales Advisor

Join to apply for the Sales Advisor role at Samsonite

2 weeks ago Be among the first 25 applicants

Join to apply for the Sales Advisor role at Samsonite

Job Description

Position: Part time Sales Advisor (16 hours per week)

Location: Samsonite Swindon Store, Designer Outlet Swindon, Kemble Dr, Swindon SN2 2DY

Availability: As soon as possible

• Offer Samsonite customers exceptional service by projecting a positive image of the Company at all times, in order to maximise sales.
• Assist in the maintenance of a tidy and well presented store, maintaining high standards in all areas.

Job Description

Position: Part time Sales Advisor (16 hours per week)

Location: Samsonite Swindon Store, Designer Outlet Swindon, Kemble Dr, Swindon SN2 2DY

Availability: As soon as possible

Job Purpose

• Offer Samsonite customers exceptional service by projecting a positive image of the Company at all times, in order to maximise sales.
• Assist in the maintenance of a tidy and well presented store, maintaining high standards in all areas.

Principal Accountabilities

Customer Service/Sales

• Offer advice on, and demonstrations of, Samsonite products in a professional manner to ensure a friendly shopping experience.
• Introduce selling benefits and various features of merchandise range.
• Maximise sales through detailed product knowledge and add on sales
• Be knowledgeable about store layout, products and stock availability.
• Deal with customers in a cheerful, polite and efficient way, always considering their needs.
• Handle customer complaints and phone queries tactfully in line with Company Policy.
• Process transactions in an efficient and professional manner always adhering to Company Procedures.
• Be fully aware of Samsonite after sales service, Supplier’s warranties and areas covered.
• Maintain awareness of sales promotions, incentives and product brochures
• Be aware of all sales figures, targets and commission on a daily/weekly/period basis.

Stock/Merchandising

• Process deliveries and communicate any discrepancies under and over in an efficient manner.
• Ensure backup stock and stockrooms are kept in order.
• Be knowledgeable of all products (current and new) and selling benefits.
• Assist in layouts and maintenance of merchandising and internal displays.
• Read and action relevant Head Office communication
• Assist in stock counts as directed by Store Manager.

Security

• To ensure that any security issues are acted upon where possible and reported to Management.
• To remain vigilant when dealing with stock and monies, ensuring that Company Procedures are always adhered to.

House Keeping

• Maintain high standards at all times within the branch.
• Ensure that cleaning is carried out daily and look after all fixtures, fittings and stock

Operations /Administrative Duties

• Handle telephone enquiries in a polite, helpful and efficient manner; and ensure all messages are communicated.
• Ensure all customer enquiries/orders are communicated to Head Office in accordance with Company Procedures.
• Open and close the store following Company Procedures.
• Carry out stock and personnel administration as directed by Management.

Attendance

• To report for work 10 minutes before the start of the shift in order to prepare for the scheduled start time.
• If absent or late, to contact the store at the earliest opportunity to allow for any alternative arrangements to be made.
• If employee is unable to attend work they must speak DIRECTLY to their Manager by TELEPHONE as soon as possible.
• Any LOSS of business time must be made up and discussed with manager.
• To attend training courses as directed by Store Manager, arriving at the training venue in a timely manner.
• To adhere to company attendance policy

Appearance

• Maintain a well groomed, neat and tidy appearance at all times, in line with Company Dress Policy.

Health & Safety

• Ensure that any accidents or potential dangers to staff or customers are acted upon where possible and reported to Management.
• Be knowledgeable of Health and Safety Manual and fire safety procedures of managing agent within store.

Additional Responsibilities

To perform duties of a similar nature as required and directed by Management.

Skills Required

• Constant standing, bending, frequent lifting of luggage up to 15 kilos.
• Computer literate
• Previous experience in retail
• Ability to work under pressure
• Team player and motivator
• Target driven
• Brand sensibility
• Good command of English
• Flexibility

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Business Development

• Industries

  Manufacturing

Referrals increase your chances of interviewing at Samsonite by 2x

Solihull, England, United Kingdom 22 hours ago

Smethwick, England, United Kingdom 1 week ago

Sales and Education Beauty Advisor – Midlands/Birmingham, England

Birmingham, England, United Kingdom 23 hours ago

Birmingham, England, United Kingdom 1 week ago

Sales Advisor Full Time (35 hours per week)

Birmingham, England, United Kingdom 1 week ago

Swindon, England, United Kingdom 4 hours ago

Solihull, England, United Kingdom 1 month ago

Birmingham, England, United Kingdom 4 months ago

Sales Advisor Full Time (35 hours per week)

Birmingham, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 2 months ago

Oldbury, England, United Kingdom 2 months ago

Birmingham, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 5 days ago

West Midlands, England, United Kingdom 2 weeks ago

Birmingham, England, United Kingdom 2 weeks ago

Dudley, England, United Kingdom 2 weeks ago

Tamworth, England, United Kingdom 2 weeks ago

Telford, England, United Kingdom 2 months ago

Birmingham, England, United Kingdom 2 weeks ago

Walsall, England, United Kingdom 4 days ago

Birmingham, England, United Kingdom 1 day ago

Royal Sutton Coldfield, England, United Kingdom 4 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr