Internal Account Administrator

Package

Base salary: £22,308pa

Full-time: 9am – 5.30pm Monday to Friday (1 hour lunch)

Location: Office Based in our Newbury Office

Start Date: 3rd February 2025

Join Nuvias UC…
…a leading provider of UC and collaboration solutions! Our mission as Europe’s leading distributor of innovative converged communications, collaboration, and cloud solutions, is to make it easy for partners to meet the needs of their customers.

The Team

Join our dynamic Sales team, where passion meets performance! Our team is a vibrant mix of Account Managers, Business Development Managers, Renewals & Subscriptions experts, and a stellar Internal Sales team. The Internal Sales team, led by our dedicated Sales Manager, consists of diverse, fun-loving, and hardworking individuals. They thrive on creating a positive impact and driving success within the company. If you want to be part of a supportive, energetic team that values both hard work and enjoyment, we’d love to hear from you!

The Role

The Internal Account Administrator is responsible for providing essential administrative support to the Internal Sales team. This role involves managing day-to-day operational tasks, ensuring efficient workflow, and contributing to overall team productivity. This is a 3 month contract with the potential to go permanent.

What You\’ll be doing…

1. Order Processing: Process customer orders accurately and efficiently, ensuring timely order fulfilment and invoicing. Handle order amendments and cancellations as required.
2. Quote Management: Collaborate with the Pre-Sales team to develop and manage quotes, ensuring accuracy and timely delivery.
3. Sales Support: Provide administrative support to the sales team, including data entry, report generation, and document management.
4. Data Management: Maintain accurate and up-to-date customer and order information in the CRM and ERP systems.
5. Customer Support: Assist with customer inquiries and issues, providing timely and effective responses.
6. Process Improvement: Identify opportunities to improve administrative processes and increase efficiency.

Required Skills and Experience:

1. Strong organisational and time management skills.
2. Attention to detail and accuracy.
3. Proficiency in CRM systems and order processing software.
4. Excellent communication and interpersonal skills.
5. Ability to work effectively as part of a team.

Desired Skills:

1. Previous experience in an administrative role.
2. Knowledge of the IT industry.

In return for all your hard work, we\’ll make sure we look after YOU.

Not only will you have a job with excellent prospects in one of the fastest growing companies of its kind, but you\’ll also reap the benefits of working with exciting vendors who offer great growth potential.

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