Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our Customer Care Team to assist customers via phone, email, and live chat.
- Company: Suits Me is an award-winning fintech company focused on financial inclusion and equality.
- Benefits: Enjoy full training, a dynamic work environment, and the chance to grow with us.
- Why this job: Be part of a thriving team making a real impact in the banking industry.
- Qualifications: Fluent in Bulgarian and English, with excellent communication skills and customer service experience.
- Other info: This is a temporary role for 6 months, perfect for students or those seeking flexible work.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
We have an exciting opportunity available for a keen and enthusiastic individual, fluent in Bulgarian and English, to join us as an Advisor within our multi-lingual Customer Care Team on a temporary basis for 6 months. You will be working as part of a fast paced and busy company, based in Manchester. As a growing business, this is an exciting chance to work in a thriving environment, supporting our customers day-to-day over the phone, by email and live chat.
Full training provided.\\nDuties and responsibilities:\\n * Answering email enquiries via Zendesk\\n * Answering phone calls and dealing with phone enquiries\\n * Responding to live chat enquiries\\nSkills and experience required:\\n * Excellent written and verbal communication skills\\n * A friendly, patient, and positive approach to our customers and work\\n * Previous experience in customer service\\n * Computer literate & learns quickly.\\n * Proficient in Microsoft Excel and Word\\n * Flexible can-do attitude\\n * Fluent in Bulgarian and English\\nAbout Suits Me\\nSuits Me is an award-winning, ethical, and cutting edge fintech business, we are a UK award-winning alternative banking solution with financial inclusion and equality of opportunities sitting at the heart of Suits Me.\\nWe are currently within an exciting period of growth. Suits Me operates within both B2B and B2C sectors in the UK and currently working towards European & global expansion.\\n(B2C) For our account holders, we offer an alternative to traditional banking accounts with a contactless Mastercard debit card, a full range of account features and cashback rewards for consumers and for our business partners, a safe and secure portal to create new accounts for their unbanked workers quickly and easily.\\n(B2B) Suits Me offers a payment solution providing the UKs only specialised client portal allowing recruiters, employers, and unions to open accounts for their employees, candidates and members within minutes!\\nProviding a safe and secure streamlined solution for business payroll, enabling companies to no longer pay in cash, cheque or into family and friends accounts. Instead, paying using a compliant method, straight into a personal account while helping to safeguard payees and aid in combatting and eliminating modern slavery
Customer Service Advisor Bulgarian Speaker employer: Suits Me
Contact Detail:
Suits Me Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor Bulgarian Speaker
✨Tip Number 1
Familiarize yourself with Zendesk, as it's the platform you'll be using to handle email inquiries. Understanding its features and functionalities will help you respond more efficiently and effectively.
✨Tip Number 2
Practice your communication skills in both Bulgarian and English. Since you'll be interacting with customers in both languages, being able to switch seamlessly between them will enhance your customer service experience.
✨Tip Number 3
Research Suits Me and its services thoroughly. Knowing the ins and outs of the company will not only prepare you for customer inquiries but also show your enthusiasm and commitment during the interview process.
✨Tip Number 4
Be ready to demonstrate your flexibility and positive attitude. In a fast-paced environment, showcasing your ability to adapt and maintain a friendly demeanor will set you apart from other candidates.
We think you need these skills to ace Customer Service Advisor Bulgarian Speaker
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasize your fluency in both Bulgarian and English in your CV and cover letter. This is a key requirement for the role, so showcase any relevant experiences where you used these languages.
Showcase Customer Service Experience: Detail your previous customer service roles in your application. Provide specific examples of how you handled customer inquiries and resolved issues, as this will demonstrate your suitability for the position.
Tailor Your Application: Customize your CV and cover letter to reflect the skills and experiences mentioned in the job description. Use keywords from the listing, such as 'excellent communication skills' and 'flexible can-do attitude', to align your application with what Suits Me is looking for.
Express Enthusiasm: In your cover letter, convey your excitement about the opportunity to work with Suits Me. Mention why you are drawn to their mission and how you can contribute to their growth during this temporary position.
How to prepare for a job interview at Suits Me
✨Show Your Language Skills
Since fluency in Bulgarian and English is crucial for this role, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or respond to questions in both, so practice speaking clearly and confidently.
✨Highlight Customer Service Experience
Make sure to discuss your previous customer service experience in detail. Share specific examples of how you've handled customer inquiries, resolved issues, and maintained a positive attitude, as this will show your suitability for the role.
✨Familiarize Yourself with Zendesk
Since you'll be using Zendesk to manage email inquiries, it’s beneficial to familiarize yourself with the platform beforehand. If you have prior experience with similar tools, mention that during the interview to showcase your adaptability.
✨Emphasize a Positive Attitude
A friendly and patient approach is key in customer service. Be sure to convey your positive attitude and willingness to help during the interview. Share instances where your upbeat demeanor made a difference in customer interactions.
