Data Analyst (Healthy Homes)

L&Q is looking for an experienced Data Analyst, to join the Special Projects and Sustainability team. This is an opportunity to work alongside a highly motivated team in a rewarding role, delivering outstanding customer service daily.

The Data Analyst will work with stakeholders across the business to deliver the largest positive impact programme to our residents including plans for Net Zero energy and will be part of delivering one of the largest retrofit programmes in social housing. The Data Analyst supports the communication of those plans to internal and external stakeholders.

The Data Analysts will provide weekly/monthly reports on delivery of Damp and Mould/Disrepair case management providing the Asset strategy team with trends and hotspots to ensure proactive maintenance is identified.

They report on current works orders in the form of a weekly WIP for the Special Projects and Sustainability team to ensure excellent customer service is being provided and continuous monitoring of outstanding works.

To assist the wider Property Services team to meet targets for SAP C by 2030 and Net Zero by 2050 alongside the Major Works investment plan.

You will ensure the reports are of sufficient quality to drive investment decisions and service improvement across Property Services Teams

You will be responsible for preparing and presenting reports including the weekly and monthly Healthy homes mould and damp WIP (work in progress) and providing data and progress to the Executive Team and Board respectively.

To be considered for this role candidates will be able to demonstrate:

· Intermediate to advanced MS Excel experience

· Excellent analytical skills and attention to detail

· Excellent organisation skills and the ability to prioritise your own workload and manage time effectively.

· Experience in dealing with property data and experience of systems such as Parity Projects Portfolio system, Keystone, Pimms, QL or other stock condition data systems

· Excellent communications skills and data reporting

· Ability to work with large amounts of data, owning the data integrity and collection of data.

· Effective reporting skills

· Highly analytical and able to use and build multiple, complex data sources inc. SQL

Salary: £32,000 to £38,000 pa Inside London and £28,500 to £34,500 pa Nationally based/outside London pa depending on experience and location, If you are interested in this role and have the experience required, then apply without delay!

We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.

Our commitments:

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It’s only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.

In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, Westfield Health cash plan, an employee assistance programme and non-contributory life assurance.

We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours – if it’s feasible then we’ll make it happen.

We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.

L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 110,000 homes, primarily across London the South East and the North West of England.

Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.

TJ