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- Tasks: As a Field Engineer, you'll troubleshoot tech issues and deliver equipment to various sites.
- Company: Join a fun and collaborative MSP in Edinburgh known for developing talent.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and learning.
- Why this job: Be a brand ambassador while solving real-world tech problems and engaging with clients.
- Qualifications: Must have a driving license, own car, and experience with networking devices and Office 365.
- Other info: Expect to spend a lot of time on the road, making every day different!
The predicted salary is between 28800 - 43200 £ per year.
Morris Sinclair are delighted to be partnered with a well known and respected MSP in Edinburgh. Our client are renowned for developing talent and providing a truly fun and collaborative workplace to be part of. Our client are on the lookout for a Field Engineer to join them… so first and foremost, you are going to need to be able to drive and have your own car. This role will see you taking essential equipment and hardware to sites as well as fixing on site problems that require a pair of techy hands. Due to this role involving fit outs and a lot of hardware knowledge, we would expect the successful candidate to have a strong understanding of networking devices (Draytek, Netgear, Ubuquiti), printers, laptops and desktops.As well as the technology skills listed above, a large portion of your work will be spent in front of clients. You will be expected to act as a brand ambassador and got the extra mile, so it is important that you are customer focussed and have a can do attitude! Essentials: Driving License and own car. Experience working with desktops and laptops. Understanding of Office 365 products Background setting up printers and other network devices such as routers and switches. Draytek, Netgear, Ubuquiti Positive Attitude with the ability to think on feet and be customer focussed. Due to this role involving travel, the majority of your time will be spent on the road working …
Field Engineer employer: MORRIS SINCLAIR RECRUITMENT LTD
Contact Detail:
MORRIS SINCLAIR RECRUITMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer
✨Tip Number 1
Make sure to highlight your driving experience and the fact that you own a car. Since this role requires travel, demonstrating your readiness to be on the road will set you apart from other candidates.
✨Tip Number 2
Brush up on your knowledge of networking devices like Draytek, Netgear, and Ubiquiti. Being able to discuss these technologies confidently during your interview will show that you're well-prepared for the technical aspects of the job.
✨Tip Number 3
Prepare examples of how you've provided excellent customer service in previous roles. Since you'll be acting as a brand ambassador, showcasing your customer-focused attitude will be crucial.
✨Tip Number 4
Familiarize yourself with Office 365 products and be ready to discuss your experience with setting up printers and network devices. This knowledge will demonstrate your technical skills and readiness for the role.
We think you need these skills to ace Field Engineer
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience with desktops, laptops, and networking devices like Draytek, Netgear, and Ubiquiti. Mention any specific projects or roles where you utilized these skills.
Showcase Customer Focus: Since the role involves client interaction, illustrate your customer service skills. Share examples of how you've successfully handled client issues or provided exceptional service in previous positions.
Demonstrate Problem-Solving Skills: Provide examples of situations where you had to think on your feet and solve technical problems quickly. This will show that you can handle the challenges of a Field Engineer role effectively.
Include a Strong Cover Letter: Write a compelling cover letter that not only summarizes your qualifications but also conveys your enthusiasm for the role and the company. Make it personal and reflect your understanding of their values and culture.
How to prepare for a job interview at MORRIS SINCLAIR RECRUITMENT LTD
✨Showcase Your Technical Skills
Be prepared to discuss your experience with networking devices like Draytek, Netgear, and Ubiquiti. Bring examples of past projects where you set up printers or configured routers and switches to demonstrate your hands-on knowledge.
✨Emphasize Your Customer Focus
Since this role involves a lot of client interaction, highlight your customer service skills. Share specific instances where you went the extra mile for a client or resolved a challenging situation effectively.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss scenarios where you had to think on your feet to solve technical issues. Employers appreciate candidates who can remain calm under pressure and find solutions quickly.
✨Be Ready to Talk About Your Driving Experience
Since having a driving license and your own car is essential for this role, be ready to discuss your driving experience. Mention any relevant travel experiences that showcase your reliability and ability to manage time effectively.
