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- Tasks: Assist customers, manage stock, and maintain store presentation in a busy retail environment.
- Company: Join Katharine House Hospice, a charity dedicated to compassionate care for those with progressive illnesses.
- Benefits: Enjoy 33 days annual leave, pension contributions, training opportunities, and employee assistance programmes.
- Why this job: Make a real difference in your community while gaining valuable retail experience in a supportive team.
- Qualifications: No specific qualifications required, just a positive attitude and interest in retail.
- Other info: Flexible part-time hours, including weekends, with a salary of £11,933.33 per annum.
The predicted salary is between 10000 - 12000 £ per year.
Location: Hemlock Way, Cannock
Salary: £11,933.33 per annum (Actual) £22,375 per annum (Full time equivalent)
Hours: 20 hours per week, flexible over a 7 day trading period, which will include weekends
Application deadline: Sunday 29 December 2024
Interview date: Wednesday 8 January 2025
Job Reference: RAC02
Are you a highly motivated, dynamic, retail focused individual with a strong flair for fashion and merchandising? Do you have commercial experience?
About us
We are Katharine House Hospice, and we’re dedicated to providing compassionate care to people in our community affected by progressive illnesses. Everyone here plays an integral role in making this possible. We value people – so much so, it’s one of our three key values as a charity.
The role
As our Retail Assistant, you’ll play a vital role in supporting the whole team, who in turn support the whole charity. This is a physically demanding position in a busy retail environment with some lifting of furniture/donated goods required.
Here’s some of the duties of the role:
- Ensuring the highest standards of customer service at all times, dealing with any issues efficiently.
- Supporting any promotions as directed by the Retail Store Manager/Retail Operations Team.
- Contributing to maintaining a high standard of presentation throughout all areas.
- Providing a high standard of customer service greeting the customers who enter the shop.
- Contributing to the store achieving high standards of housekeeping, organisation and cleanliness throughout the shop store premises.
- Assisting shoppers to find the goods and products they are looking for.
- Actively encouraging Gift Aid donations, managing the process within the store.
- Receiving and storing the delivery of stock, this will include items of furniture.
- Stocking shelves with merchandise.
What we offer
- Annual leave: 33 days per annum, which includes bank holidays (pro rata for part time), increasing after five and 10 years’ service.
- Pension scheme: We match contributions up to 7% to a NEST scheme. If you’re currently contributing to the NHS pension scheme you can continue to do so.
- Death in service benefit: Reassurance should the worst happen. 2 x salary to your family.
- Employee assistance programme: Providing support for your wellbeing.
- Training and development opportunities: Continuous learning and professional growth.
- Occupational sick pay: Support during times of illness.
- Healthcare cash benefit plan: Contributory plan to help cover health-related expenses.
- Free on-site parking.
Skills and experience
We’re looking for someone who is professional and approachable and has:
- Experience or an interest in retail.
- Excellent customer service skills.
- A positive ‘can do’ attitude.
Join us and make a difference
If you’re passionate about people and want to contribute to a mission that matters, we’d love to hear from you. Apply now and help us continue to provide exceptional care and support to those who need it most.
If you’d like to know more about this role, without commitment, please contact the Personnel Office on 01785 218257.
How to apply
You can download an application pack and/or apply online below. Alternatively, you can email or call the Personnel Team on 01785 218257 to request an application pack.
Closing date: Sunday 29 December 2024
Please note: completed applications may be emailed to or submitted as hard copies, by the closing date above; unfortunately, we are unable to accept or consider CVs, unless submitted alongside an application form. Internal applicants should apply via an expression of interest outlining the reasons for your interest and detailing any relevant experience.
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Contact Detail:
Katharine House Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Cannock
✨Tip Number 1
Familiarise yourself with Katharine House Hospice and its mission. Understanding the charity's values and how they relate to the retail role will help you convey your passion for their cause during the interview.
✨Tip Number 2
Prepare examples of your previous retail experience, especially those that highlight your customer service skills. Think about specific situations where you went above and beyond for a customer, as this will demonstrate your suitability for the role.
✨Tip Number 3
Showcase your interest in fashion and merchandising by staying updated on current trends. Being able to discuss recent styles or popular items can set you apart and show your enthusiasm for the retail environment.
✨Tip Number 4
Be ready to discuss how you would contribute to maintaining high standards of presentation and cleanliness in the store. Think of practical examples from past roles where you ensured a tidy and welcoming environment for customers.
We think you need these skills to ace Retail Assistant Cannock
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for retail and customer service. Mention specific experiences that demonstrate your ability to meet the demands of the role, such as handling customer queries or managing stock.
Highlight Relevant Experience: In your CV, focus on any previous retail experience or customer service roles. Use bullet points to clearly outline your achievements and responsibilities in these positions, making it easy for the hiring team to see your suitability.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Katharine House Hospice
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail and customer service during the interview. Share any relevant experiences or stories that highlight your passion for helping customers and creating a positive shopping experience.
✨Demonstrate Your Team Spirit
Since this role involves supporting a team, be prepared to discuss how you work well with others. Provide examples of past teamwork experiences and how you contributed to achieving common goals.
✨Highlight Your Customer Service Skills
Prepare to discuss specific instances where you provided excellent customer service. Think about challenges you faced and how you resolved them, as this will show your ability to handle various situations in a retail environment.
✨Understand the Charity's Mission
Familiarise yourself with Katharine House Hospice and its mission. Being able to articulate why you want to work for a charity and how you can contribute to their goals will set you apart from other candidates.
