Relief Care & Support Worker Level 2 Bryntirion Residential Care Home

Relief Care & Support Worker Level 2 – Bryntirion Residential Care Home
Closing date: 09/01/2025

Reference: REQ105768

Casual 24,790 – 25,183 * Tregaron * All salary values are pro-rata.

About the role

We are looking to recruit a Relief Days & Nights Relief Care and Support worker level 2 to join our Team on a permanent basis.

Care and support duties

• Carry out duties as identified in care and support plans, including working with service users who have complex or high needs.
• Implement specific programs of direct & virtual work with individuals on a 1-1 or family/group basis, collaborating with other professionals and agencies.
• Ensure adherence to safe working systems daily, meeting requirements under RIDDOR, COSHH, manual handling, first aid, and medication.
• Respond to emergency situations appropriately (e.g., contacting a doctor, ambulance service, fire service, police service).
• Take responsibility for the safe handling of property and equipment belonging to the service user.
• Administer prescribed medication, including controlled drugs, to service users.
• Maintain good communication and develop effective working relationships with service users.
• Identify and manage short- and medium-term risks to ensure service user safety, escalating risks to appropriate professionals.
• Deliver preventions and interventions, including complex cases, to support individuals\’ mental, social, and physical wellbeing.
• Work in partnership with individuals, their families, and other agencies using a strengths-based approach.
• Undertake personal care as directed by the care and support plan, following correct manual handling techniques.
• Utilize Positive Behaviour Management or Team Teach techniques as directed by the care and support plan.
• Provide witness statements for legal proceedings when necessary.
• Maintain up-to-date recording systems as required to document your work.
• Work a rolling rota of days or nights, with expectations to cover shifts as needed.
• Undertake any other duties commensurate with the level and expectation of the post.

Quality Assurance

• Report all complaints and compliments to the Management Team.
• Advocate for and with service users, families, and others.
• Facilitate and participate in regular service user meetings.
• Maintain appropriate records in accordance with Council or Service requirements.

General Responsibilities

• Actively promote the Welsh language and service user language preferences.
• Promote equality of opportunity in service delivery.
• Work as a team and recognize your role and responsibilities within it.
• Maintain confidentiality of information regarding service users, visitors, and staff.
• Complete all required H&S and supervision records in accordance with relevant policies.
• Promote and respect service users\’ rights to privacy, dignity, and choice.
• Accompany service users in maintaining community connections.
• Develop effective partnership working with internal and external colleagues.
• Adhere to relevant statutory legislation and guidance, internal policies, and procedures.
• Have knowledge of relevant National and Local Strategies.
• Attend team meetings, supervision sessions, and training courses as directed by the Line Manager.

Job Description and Person Specification

For further information about this role, please contact Sonia Rees on 01974298289.

We are committed to safeguarding and protecting children and adults at risk. Certain roles within our organization require a Disclosure and Barring Service (DBS) check. This role will require an Enhanced DBS check. Previous convictions may not necessarily disqualify a candidate from consideration. We assess each applicant on a case-by-case basis. Our goal is to create an inclusive and supportive work environment where all individuals are treated fairly and with respect.

What we offer

• Work-life balance
• Lifestyle savings scheme
• Generous employer pension scheme
• Cycle to work scheme
• Learning and development

Where you\’ll work

Porth Cynnal – Specialist Through Age Services

Porth Cynnal provides intensive and specialist through-age assessment, care planning, and review for those in need of longer-term or complex care and support.

The service consists of the following teams:

• Planned Care: Adults and Children’s Care and Support Teams
• Extended Support: Adult and Children’s Disability Team & Mental Capacity Specialist Support Team
• Substance Misuse: Substance Misuse Team, Youth Justice Statutory Team
• Mental Wellbeing: Mental Health and AMHP Team, School Counselling Team
• Safeguarding & Quality Improvement: Adult and Children’s Safeguarding Team

Tregaron

Tregaron is a market town on the western edge of the Cambrian Mountains.

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