At a Glance
- Tasks: Lead a team of IT engineers and provide top-notch customer support.
- Company: Join a fast-growing Managed Service Provider dedicated to career development.
- Benefits: Enjoy hybrid working options and a supportive, fun work culture.
- Why this job: This role offers growth opportunities in a dynamic environment with a focus on customer care.
- Qualifications: Passion for IT and experience in technical support are essential.
- Other info: Permanent position with a competitive salary up to £56k DOE.
The predicted salary is between 33600 - 62400 £ per year.
3rd line Technical lead
Salary: up to 56k DOE
Location: Borehamwood + Hybrid working
Duration: Permanent
We are a fast-growing MSP looking for passionate IT engineers with a thirst to develop their careers and skills whilst providing great customer care.
We believe delivering a great service to our customers starts by building a supportive, nurturing (and dare we say fun!) work environment fil…
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Technical lead 3rd line employer: Interaction - Letchworth
Contact Detail:
Interaction - Letchworth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical lead 3rd line
✨Tip Number 1
Make sure to showcase your leadership skills during the interview. As a Technical Lead, you'll be expected to guide and mentor your team, so share specific examples of how you've successfully led projects or teams in the past.
✨Tip Number 2
Familiarize yourself with the latest technologies and tools relevant to the role. Being up-to-date will not only help you in discussions but also demonstrate your commitment to continuous learning and improvement.
✨Tip Number 3
Prepare to discuss your approach to customer care. Since we value great service, think about how you've handled customer issues in the past and how you can contribute to our supportive work environment.
✨Tip Number 4
Network with current employees or industry professionals who have experience in similar roles. They can provide valuable insights into our company culture and what it takes to succeed as a Technical Lead here.
We think you need these skills to ace Technical lead 3rd line
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Technical Lead 3rd Line position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in IT engineering and customer care. Emphasize any leadership roles or projects that demonstrate your ability to lead a team and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your desire to grow within the company. Mention specific examples of how you've contributed to a positive work environment and delivered great customer service in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Interaction - Letchworth
✨Show Your Passion for IT
Make sure to express your enthusiasm for technology and how it drives you. Share specific examples of projects or technologies that excite you, as this will resonate with the company's focus on passionate IT engineers.
✨Demonstrate Customer Care Skills
Since the company values great customer care, prepare to discuss situations where you've gone above and beyond for a client. Highlight your problem-solving skills and how you ensure customer satisfaction.
✨Highlight Your Leadership Experience
As a Technical Lead, you'll need to showcase your leadership abilities. Be ready to talk about times when you've led a team, mentored others, or taken initiative in a project. This will show your capability to guide and support your colleagues.
✨Emphasize Continuous Learning
The company is looking for individuals eager to develop their careers. Discuss any recent training, certifications, or self-study you've undertaken. This demonstrates your commitment to growth and aligns with their nurturing work environment.