Temporary Housing Services Assistant (Maternity Cover)

We are looking for an experienced individual to fill an exciting role within our Customer Services Team.

Contract: 12-month fixed term contract

Hours: 17.5 hours across 5 days per week

Role Overview

Cairn Housing Group requires a Housing Services Assistant to provide high quality and customer focused service that covers all aspects of the tenancy and support to the customer. Duties include:

1. Processing housing applications and garage applications.
2. Maintaining waiting lists in line with Cairn procedures and SLA’s.
3. Assisting the housing officers to identify prospective tenants and allocate properties within given timescales.
4. Providing first line basic advice on all tenancy related queries to ensure a consistent service.

Qualifications

The successful applicant should have:

1. 1-2 years’ experience in a similar environment.
2. Experience of administration duties.
3. Strong communication skills with customers over the phone, face to face, and in writing.

A Basic Disclosure Scotland Scheme check is required for this post.

Please download the job description for full details on the role.

To apply for this job, please visit the Cairn Housing Association website.Please note that we do not accept CV’s.

Cairn HA strives for equality of opportunity in all its activities and encourages applicants from all sections of the community.

A registered Scottish Charity.

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