Sales Operations Administrator

Job Details: Sales Operations Administrator

Full details of the job.

Vacancy Name: Sales Operations Administrator

Employment Type: Permanent

Location: UK – London Office

Summary

We are looking for a Sales Operations Administrator to join our growing team. Based in London, you will be responsible for administrative functions to support the Sales team whilst ensuring the highest standard of data entry accuracy.

About Smart Communications

Smart Communications is a leading technology company focused on helping businesses engage in more meaningful customer conversations. Its Conversation Cloud platform uniquely delivers personalized, omnichannel conversations across the entire customer experience, empowering companies to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently. Smart Communications is headquartered in the UK and serves more than 650 customers from offices located across North America, Europe, and Asia Pacific.

The responsibilities of the role include:

• Report to Sales Operations Manager
• Support Sales, Finance and Legal in processing and closing Opportunities
• Process Bookings quickly and efficiently within Salesforce in liaison with the Sales and Legal teams
• Coordinate any changes requested and make sure all appropriate Approvals have been received
• Ensure SLA\’s are achieved in order to guarantee accuracy and meet timeframes
• Work with Sales Operations & Commercial Operations team to continuously improve the efficiency and effectiveness of our systems and processes

What we’re looking for:

• Experience working in an administrative role within global sales or customer service
• Strong analytical skills
• Highly organised with the ability to prioritise
• Process orientated
• Excellent communication skills, written and verbal
• Experience of SalesForce CRM or other enterprise CRM
• Previous experience in fast paced SaaS/Tech environment (desirable)

We look for the following SMART values in everyone we hire at Smart Communications:

• Speak Openly – We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be.
• Make a Difference – We focus on the things that matter and prioritize the things that have the greatest impact.
• Agile & Flexible – We are focused on evolving, improving and growing.
• Results-Focused – We get stuff done by being efficient, working at pace and paying attention to detail.
• Teamwork – We are stronger and better together. We collaborate, trust and support each other.

What’s the deal?

We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive.

In addition to a friendly and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution and 25 days’ holiday allowance plus an additional day off for your birthday!

Located in Covent Garden, our offices are comfortable, flexible, and are always stocked with free beverages and fresh fruit. This role has a hybrid setup with occasional work from the office required.

So, if we interest you, please let us know by applying for this position and tell us all about yourself.

Please note: we only consider applicants with current legal right to work in the countries in which our positions are based.

To learn more about Smart Communications visit:

https://www.smartcommunications.com/

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