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- Tasks: Create an outstanding customer experience and excite customers about our products.
- Company: Join a dynamic team at our Lingfield Click & Collect branch.
- Benefits: Enjoy £24,500 salary, performance bonuses, 33 days leave, flexible hours, and generous discounts.
- Why this job: Be part of a fun culture that values customer satisfaction and teamwork.
- Qualifications: No specific qualifications required; just a passion for helping others!
- Other info: Private health care and maternity/paternity pay included.
The predicted salary is between 24500 - 31120 £ per year.
Were currently looking for a Customer Service Executive to create an outstanding customer experience at our Lingfield Click & Collect branch and help customers get excited about our products. We offer: £24,500 + performance-related bonus of up to £6,720 per annum 33 days annual leave Flexible working hours Generous employee discounts Private health care and sick pay cover Maternity and paternity packages Hours Youll work a five-day week on a set rota that includes weekends (39.5 hours per week) About the role Passionate about cars? Great. Passionate about customer service? Even better. As an Arnold Clark Click & Collect Product Genius, youll play a key part in the Click & Collect process, introducing customers to the car theyve chosen online for the very first time. Youll also help the customer through the process of selling their car to Arnold Clark. Youll be committed to learning about our products and be able to deliver an outstanding level of service when customers come to collect or sell their car. This role will be a great fit for a customer service superstar who thrives in a fast-paced environment, and youll be rewarded with plenty of opportunities to increase your earnings and develop your career. Essential Skills Full of energy and enthusiasm, with great people skills
Customer Service Executive employer: Arnold Clark. Careers
Contact Detail:
Arnold Clark. Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive
✨Tip Number 1
Familiarize yourself with our products and services. Understanding what we offer will help you engage with customers effectively and show your enthusiasm during the interview.
✨Tip Number 2
Demonstrate your customer service skills through examples from your past experiences. Be ready to share specific situations where you went above and beyond to create a positive experience for customers.
✨Tip Number 3
Showcase your ability to work in a team. We value collaboration, so be prepared to discuss how you've successfully worked with others to achieve common goals in previous roles.
✨Tip Number 4
Express your passion for helping others. A genuine interest in providing excellent customer service can set you apart from other candidates, so let that shine through in your conversations with us.
We think you need these skills to ace Customer Service Executive
Some tips for your application 🫡
Understand the Role: Take some time to fully understand the responsibilities of a Customer Service Executive. Highlight your ability to create outstanding customer experiences and your enthusiasm for the products.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service. Use specific examples that demonstrate your skills in handling customer inquiries and creating positive interactions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your excitement about the products. Mention how you can contribute to the team at the Lingfield Click & Collect branch.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, as these can detract from your professionalism.
How to prepare for a job interview at Arnold Clark. Careers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for creating outstanding customer experiences. Share specific examples from your past roles where you went above and beyond to help a customer.
✨Know the Products Inside Out
Familiarize yourself with the products offered at the Lingfield Click & Collect branch. Being knowledgeable will not only impress the interviewers but also help you answer questions confidently.
✨Demonstrate Flexibility
Since the role offers flexible working hours, be prepared to discuss your availability and willingness to adapt to different schedules. Highlight any previous experience in similar environments.
✨Prepare for Behavioral Questions
Expect questions that assess how you handle difficult situations or customer complaints. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
