Lettings Coordinator

Estate agency – Lettings

Competitive Salary – Career Progression

At Accord Lets, part of the Connells Group, we\’re looking for a highly motivated Lettings Administrator to support our fantastic team in branch in Birmingham. As our Lettings Administrator, you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer-facing environment.

What’s in it for you as our Lettings Administrator?

• Industry leading training and development
• Demonstrable career ladder
• Opportunities for progression
• Supportive, rewarding and fun environment
• Team incentives
• Understanding of operations within an estate agency business

Key responsibilities of a Lettings Administrator

The main purpose of this role is to manage our move-ins, which will include creating the tenancy paperwork, liaising with tenants to ensure their referencing is completed as quickly as possible, ensuring all the safety certificates are in place, and helping our tenants and landlords with any queries they may have during the process.

Skills and experience required to be a successful Lettings Administrator

• Experience as an Administrator / Customer Service or similar role
• Customer-focused and comfortable in a client-facing role
• Resilient, positive, numerate, and detail-oriented
• Organised and able to prioritise workload in a fast-paced environment
• Keen interest in learning and keeping up to date with industry changes
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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