At a Glance
- Tasks: Supervise a team, manage deliveries, and ensure high-quality customer service.
- Company: Join Compass Group UK&I, a leading name in the food service industry.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for career growth.
- Why this job: Be part of a diverse team that values individuality and supports your development.
- Qualifications: Previous supervisory experience and strong communication skills are essential.
- Other info: Embrace a culture that celebrates diversity and empowers you to thrive.
We're currently recruiting a dedicated Retail Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 30 hours per week. As a Retail Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: Variable shifts.
Your key responsibilities may include:
- Ensuring all deliveries are checked and stored promptly and correctly
- Supervising a team, creating a positive environment where the team feel welcomed and supported
- Being a responsible key holder
- Using the till, taking orders and receiving payments
- Assisting with weekly bookwork and any other duties that are necessary
- Producing weekly rotas following the manager's guidelines
- Placing orders for stock to maintain the correct stock levels
- Delegating where necessary and ensuring the team are proactive at all times
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Retail Supervisor will:
- Have previous experience supervising frontline teams within a similar environment
- Possess good communication skills with a focus on great Customer Service
- Be a team player with a can-do attitude
- Have the ability to work under pressure whilst maintaining a positive attitude
As part of Compass, you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength!
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor - M&S
✨Tip Number 1
Familiarise yourself with M&S's values and customer service standards. Understanding their commitment to quality and customer satisfaction will help you align your responses during the interview.
✨Tip Number 2
Prepare examples from your previous experience that demonstrate your ability to supervise a team effectively. Highlight situations where you created a positive work environment or resolved conflicts.
✨Tip Number 3
Showcase your adaptability by discussing how you've handled pressure in past roles. Retail can be fast-paced, so illustrating your ability to maintain a positive attitude under stress will be beneficial.
✨Tip Number 4
Research common retail challenges and think about how you would address them as a supervisor. Being prepared to discuss these scenarios will demonstrate your proactive approach and problem-solving skills.
We think you need these skills to ace Retail Supervisor - M&S
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Retail Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in supervising teams, customer service, and any other skills mentioned in the job description. Use bullet points for clarity and impact.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your ability to meet the job's demands, such as managing a team or ensuring high standards of service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Chartwells Independent
✨Showcase Your Supervisory Skills
Be prepared to discuss your previous experience supervising teams. Highlight specific examples where you created a positive work environment or resolved conflicts, as this will demonstrate your leadership abilities.
✨Emphasise Customer Service
Since the role focuses on customer interaction, be ready to share instances where you provided excellent customer service. This could include handling difficult situations or going above and beyond for customers.
✨Demonstrate Your Team Player Attitude
The company values teamwork, so express your willingness to collaborate and support your colleagues. Share examples of how you've worked effectively within a team to achieve common goals.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle pressure and maintain a positive attitude. Think of scenarios from your past experiences where you successfully managed stress or tight deadlines, and be ready to discuss them.