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- Tasks: Support the Cancer Services office by managing patient referrals and scheduling appointments.
- Company: Join Epsom and St Helier University Hospitals NHS Trust, serving 490,000 people in southwest London.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth and development.
- Why this job: Make a real impact in cancer care while working in a diverse and supportive team.
- Qualifications: Strong organisational, communication, and prioritisation skills are essential for this role.
- Other info: This is a full-time position, requiring flexibility to work at both Epsom and St Helier.
The predicted salary is between 28800 - 43200 £ per year.
Provide comprehensive administrative support to the Cancer Services office in maintaining accurate records of new and existing cancer referrals. Work within the Cancer Two Week Wait office to efficiently schedule and book appointments for patients in accordance with Trust and National guidelines, while also demonstrating a target-driven approach towards the front-end of the cancer pathways. Your role will be instrumental in ensuring smooth referral management processes, supporting adherence to trust guidelines, and contributing to the achievement of cancer standards.
We are currently looking for two candidates within the TWR Department. Manage patient registrations and appointment bookings in the Two Week Rule office, ensuring timely scheduling for patients referred under the Two Week Rule for suspected cancer. This will involve mastering cancer Two Week Rule pathways for various tumour specificities, maintaining accuracy and efficiency in the registration and booking process.
The department is very busy and the post would best suit someone with good organisational, communication and prioritisation skills. Post is for 37.5 hours per week and involves working at both Epsom and St Helier as and when required basis.
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire. We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers. Please ensure your application refers to the job description and person specification. The recruiting team reserve the right to close this advertisement early once applications reach maximum limit. This advert closes on Sunday 15 Dec 2024.
Cancer Services TWR Booking Assistant Epsom and St Helier University Hospitals NHS Trust employer: Epsom & St Helier NHS Trust
Contact Detail:
Epsom & St Helier NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cancer Services TWR Booking Assistant Epsom and St Helier University Hospitals NHS Trust
✨Tip Number 1
Familiarise yourself with the Cancer Two Week Wait pathways. Understanding the specific processes and guidelines will not only help you in the role but also demonstrate your commitment and knowledge during any interviews.
✨Tip Number 2
Network with current or former employees of Epsom and St Helier University Hospitals NHS Trust. They can provide valuable insights into the work culture and expectations, which can be beneficial when preparing for your application and potential interviews.
✨Tip Number 3
Highlight your organisational and communication skills in any discussions or networking opportunities. These are crucial for the role, so be ready to share examples of how you've successfully managed similar tasks in the past.
✨Tip Number 4
Stay updated on the latest developments in cancer care and NHS guidelines. Showing that you are proactive about learning and adapting to changes in the healthcare sector can set you apart from other candidates.
We think you need these skills to ace Cancer Services TWR Booking Assistant Epsom and St Helier University Hospitals NHS Trust
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Cancer Services TWR Booking Assistant position. Highlight key skills such as organisational, communication, and prioritisation skills in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the job description. Emphasise any previous administrative roles or experience in healthcare settings, particularly in managing appointments or patient records.
Craft a Strong Cover Letter: Write a compelling cover letter that addresses why you are a good fit for the role. Mention your understanding of the Two Week Rule pathways and how your skills can contribute to efficient scheduling and adherence to trust guidelines.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Epsom & St Helier NHS Trust
✨Understand the Two Week Rule
Familiarise yourself with the Two Week Rule pathways for cancer referrals. Being able to discuss how these pathways work and their importance in patient care will show your commitment to the role and understanding of the processes involved.
✨Highlight Organisational Skills
Since the department is busy, emphasise your organisational skills during the interview. Provide examples of how you've managed multiple tasks or prioritised effectively in previous roles to ensure timely outcomes.
✨Demonstrate Communication Skills
Effective communication is key in this role. Be prepared to discuss how you have successfully communicated with various stakeholders in the past, especially in high-pressure situations, to ensure smooth referral management.
✨Show Your Commitment to Patient Care
Express your dedication to providing excellent patient care. Discuss any relevant experiences where you contributed to improving patient experiences or outcomes, as this aligns with the Trust's mission to deliver the best possible care.
