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For Companies At a Glance
- Tasks: Lead market strategies and build partnerships to enhance Airbnb's service offerings.
- Company: Join Airbnb, a global leader in unique stays and experiences since 2007.
- Benefits: Enjoy flexible work options, competitive salary, and a vibrant company culture.
- Why this job: Make a real impact by connecting hosts and guests while driving market growth.
- Qualifications: 8+ years of experience in market management or related fields required.
- Other info: Position based in London; occasional office work may be needed.
The predicted salary is between 43200 - 72000 £ per year.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Supply organization plays a pivotal role in driving the company’s growth and expansion efforts worldwide. This team recruits and develops Airbnb’s global supply of high-quality stays, Experiences, and Services. With this focus on quality supply and international expansion, the team is leading the way for Airbnb’s continued growth and facilitation of millions more host and guest connections.
As a Senior Market Manager, you will be focused on bringing differentiated service products to life through acquiring untapped, unique supply in the services market to provide positive experiences for Guests and Hosts in your assigned territory. You will build Airbnb’s strong market presence in your assigned territory by collaborating with other teams as the local in-market expert. You will drive all phases of supply acquisition and market success, including acquisition strategy development, generating and converting supply leads, maintaining the experience quality, nurturing strategic relationships with hosts, as well as creating them from scratch. You will help develop and iterate scalable localized supply management strategies for both developed and highly competed market destinations and nascent and relatively untapped new markets ultimately ensuring our long-term market success.
A typical day:
- Build and manage partner relationships within assigned territory, with a strong emphasis on in-person relationships.
- Proven ability to handle operational complexity and ability to maximize the impact of resources.
- Directly manage top-tier accounts to meet and exceed quarterly/annual sales goals.
- Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to increase sales.
- Prospect and onboard new, high-quality supply in your assigned geography.
- Maintain a baseline understanding of the technical integration of various software partners to provide the appropriate support to your clients.
- Develop deep knowledge of Services partners and become the go-to source for all information relating to relevant market trends and market dynamics.
- Work across Airbnb internal teams, including country managers, regional teams, and business.
- Engage with strategic B2B partners to build long-term relationships.
- Anticipate barriers, market shifts and trends, and lead proactive solution development; apply critical thinking to recommend standards and operating strategies that mitigate risk and propel growth given resource requirements.
- Hold regular optimization calls and business reviews with your partners.
Your expertise:
- 8+ years of relevant experience.
- Exceptional ability to organize, lead and meticulously execute on large-scale projects with company-wide impact.
- Operates with a growth mindset and has a very strong bias for action.
- Interprets internal or external business issues and recommends best practices for the larger team and a strategic portfolio across distinct and varying market stages.
- Ability to influence product, policy, and other cross functional stakeholders.
- Navigates and overcomes organizational barriers by establishing trust, influencing decision-making, and bringing together diverse perspectives to drive alignment and progress.
- Comfortable and skilled at regularly interfacing with senior management (Director, Regional Director).
- Utilizes knowledge of key business drivers and the factors to drive results.
- Executes flawlessly and autonomously.
- Proven ability to handle operational complexity and ability to maximize the impact of resources.
This position needs to be based in London, United Kingdom due to business demand. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager.
Senior Market Manager, Services, London employer: airbnb, Inc.
Contact Detail:
airbnb, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Market Manager, Services, London
✨Tip Number 1
Familiarise yourself with Airbnb's mission and values. Understanding the core principles that drive the company will help you align your approach and demonstrate your commitment to their goals during interviews.
✨Tip Number 2
Network with current or former employees in similar roles. Engaging with them can provide valuable insights into the company culture and expectations, which can be a game-changer when preparing for interviews.
✨Tip Number 3
Stay updated on market trends and dynamics relevant to Airbnb's services. Being knowledgeable about the competitive landscape and emerging opportunities will allow you to speak confidently about how you can contribute to the company's growth.
✨Tip Number 4
Prepare to discuss your experience with building and managing partner relationships. Highlight specific examples where you've successfully navigated complex operational challenges, as this will resonate well with the role's requirements.
We think you need these skills to ace Senior Market Manager, Services, London
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly understand the responsibilities and requirements of the Senior Market Manager position. Tailor your application to highlight how your experience aligns with Airbnb's mission and the specific needs of the role.
Craft a Compelling CV: Your CV should clearly showcase your relevant experience, particularly in market management and relationship building. Use quantifiable achievements to demonstrate your impact in previous roles, especially those that relate to sales goals and operational complexity.
Write a Tailored Cover Letter: In your cover letter, express your passion for Airbnb's mission and values. Highlight your understanding of the services market and how you can contribute to Airbnb's growth. Be sure to mention specific strategies you would implement to enhance supply acquisition in your territory.
Showcase Data-Driven Decision Making: Since the role involves analysing data to identify strategic opportunities, include examples in your application that demonstrate your ability to use data-driven insights to inform decisions and drive results in previous positions.
How to prepare for a job interview at airbnb, Inc.
✨Know the Airbnb Mission and Values
Before your interview, make sure you understand Airbnb's mission and values inside out. This will not only help you align your answers with their culture but also demonstrate your genuine interest in the company.
✨Showcase Your Market Knowledge
As a Senior Market Manager, you'll need to be well-versed in market trends and dynamics. Prepare to discuss specific examples of how you've successfully navigated market challenges in the past and how you can apply that knowledge to Airbnb.
✨Demonstrate Relationship-Building Skills
Since the role involves managing partner relationships, be ready to share examples of how you've built and maintained strong relationships in previous roles. Highlight your ability to engage with diverse stakeholders and influence decision-making.
✨Prepare Data-Driven Insights
Airbnb values data-driven decision-making. Be prepared to discuss how you've used data to identify opportunities and drive results in your previous positions. Bring specific metrics or outcomes to illustrate your impact.
