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- Tasks: Lead omnichannel planning and manage complex projects to enhance customer experiences.
- Company: Convatec is a global leader in medical solutions, dedicated to improving lives through innovative products.
- Benefits: Enjoy hybrid working, competitive salary, and the chance to make a real impact.
- Why this job: Join a caring culture focused on excellence and transformation in healthcare.
- Qualifications: 8+ years in marketing with strong project management and agile skills required.
- Other info: This role offers a unique opportunity to work in a dynamic, global environment.
The predicted salary is between 42000 - 84000 £ per year.
Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs.
We are guided by our five core values, that shape the way we work, every day: Improve Care, Deliver Results, Grow Together, Own It and Do What’s Right. At Convatec, we’re transforming our business for the better. Better products. Better ways of working. And better ways of delivering for our customers and each other. We’re aiming for nothing short of excellence. Join us on our journey to #ForeverCaring.
About the role: The role is part of the global marketing and sales centre of excellence, a team of c. 55 people who work across digital, brand, capability, insights and sales to deliver process, tools and training to upskill marketers and sales within the organization. The objective of this role is to deliver projects that are part of the omnichannel program which covers improvements to our website, our email platform, data and insights with a view to improving our customer experiences to reduce friction.
Your Key duties and responsibilities:
- Omnichannel planning lead, leading the planning process for 2026, which includes managing complex stakeholders from Business units to digital services to sales and marketing.
- Being the scrum master for pilot projects (we call lighthouses). Working with lighthouse teams on lighthouse launches (key complex launches for Bus that require specific support from a cross functional team).
- Responsible for the communication & results on the lighthouse program.
- Manage capacity within the omnichannel team, supporting particular projects e.g. the adoption of the marketing nurture tool or the consent program.
- Driving capability within the team to deliver better project management, using agile & scrum techniques and processes.
- Line management of 1 scrum master.
Key requirements:
- Experience in medium to large matrix organizations through periods of transformation.
- Marketing experience essential.
- Has the ability to translate complex technical language for a range of different non-technical audiences.
- Is passionate about delivering high-quality experiences end to end.
- Actively encourages contributions from all those around them, recognizing the value of team members’ input when solving problems.
- 8+ years of marketing experience working with digital/IT in an agile environment.
- Understanding of business value related to features and functions.
- Outstanding communication, presentation, and leadership skills.
- Sharp analytical and problem-solving skills.
- Ability to effectively manage conflicting needs of stakeholders.
Skills:
- Strong communicator: superior verbal and written English communication skills with an ability to translate large amounts of information into succinct actionable insights.
- Resilient and influential: thriving on challenge, bringing colleagues along on the journey.
- Curious connector: you can connect the dots across people, projects and partners, creating new opportunities.
- Strategic and business focused: considering the broader picture and perspective of others, activating the right plan based on holistic understanding of the business challenge and business needs.
Education/Qualifications:
- Relevant Degree in Marketing or similar.
- Experience in digital marketing.
- Experience in project management and scrum master/agile approaches.
- Experience in delivering great customer experiences.
- Experience in data & comfortable using data to drive action.
Principal Contacts:
- Internal: Global BU leads, IT Systems Software Manager, Global BU Digital Leads.
- External: Agency Resources.
Travel Requirements: Position is not expected to have significant travel requirements outside of the UK.
Languages Skills: Fluency in English both written and verbal, additional European languages such would be an advantage.
Working Conditions: Convatec operates a Hybrid working policy and you should expect to be in the office in London or Deeside 1 day a week.
Our products make a big difference every day. So will your contribution. The work you do will mean more, because it will make things better for your team, our business or our customers' lives. It will inspire you to deliver to your very best. And we will be right behind you when you do. This is a challenge more worthwhile. This is work that will move you.
Omnichannel Marketing Program Manager - Maternity Cover employer: Rhian_Convatec
Contact Detail:
Rhian_Convatec Recruiting Team
careers@Convatec.com
StudySmarter Expert Advice 🤫
We think this is how you could land Omnichannel Marketing Program Manager - Maternity Cover
✨Tip Number 1
Familiarise yourself with Convatec's core values: Improve Care, Deliver Results, Grow Together, Own It, and Do What’s Right. Demonstrating how your personal values align with these during discussions can set you apart as a candidate who truly understands the company culture.
✨Tip Number 2
Prepare to discuss your experience in managing complex projects within a matrix organisation. Be ready to share specific examples of how you've navigated stakeholder relationships and delivered results in similar environments, as this is crucial for the role.
✨Tip Number 3
Brush up on your agile and scrum methodologies. Since the role involves being a scrum master, showcasing your knowledge and practical experience in these areas will demonstrate your capability to lead projects effectively.
✨Tip Number 4
Highlight your ability to translate complex technical language into clear, actionable insights. Prepare examples where you've successfully communicated intricate information to non-technical audiences, as this skill is essential for the position.
We think you need these skills to ace Omnichannel Marketing Program Manager - Maternity Cover
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Omnichannel Marketing Program Manager position. Tailor your application to highlight how your skills and experiences align with the key duties outlined in the job description.
Craft a Compelling Cover Letter: Your cover letter should not only introduce yourself but also explain why you're passionate about this role at Convatec. Use specific examples from your past experiences that demonstrate your project management and agile skills, as well as your ability to work in a matrix organisation.
Highlight Relevant Experience: In your CV, focus on your marketing experience, particularly in digital environments and agile methodologies. Be sure to include quantifiable achievements that showcase your ability to deliver high-quality customer experiences and manage complex projects.
Proofread Your Application: Before submitting your application, take the time to proofread it thoroughly. Check for any spelling or grammatical errors, and ensure that your language is clear and professional. A polished application reflects your attention to detail and commitment to quality.
How to prepare for a job interview at Rhian_Convatec
✨Understand the Company Values
Before your interview, make sure you are familiar with Convatec's core values: Improve Care, Deliver Results, Grow Together, Own It, and Do What’s Right. Be prepared to discuss how your personal values align with these and provide examples from your past experiences.
✨Showcase Your Project Management Skills
As an Omnichannel Marketing Program Manager, you'll need strong project management skills. Prepare to discuss specific projects you've managed, particularly in agile environments, and highlight how you navigated complexities and stakeholder needs.
✨Demonstrate Your Communication Skills
Given the role's requirement for outstanding communication, practice articulating complex ideas clearly and succinctly. You might be asked to explain a technical concept to a non-technical audience, so think of examples where you've successfully done this.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and resilience. Think about challenges you've faced in previous roles, how you approached them, and what the outcomes were. This will help demonstrate your strategic thinking and ability to thrive under pressure.
