At a Glance
- Tasks: Support patients with mental and physical health needs in a caring environment.
- Company: Join a committed team focused on patient-centered care and recovery.
- Benefits: Enjoy flexible zero-hour contracts that fit your lifestyle.
- Why this job: Make a real impact on patients' lives while developing your skills in healthcare.
- Qualifications: GCSE in Maths and English or equivalent; Level 2 qualification in Health and Social Care preferred.
- Other info: Inclusive recruitment process ensuring accessibility for all candidates.
Would you like to work in a care environment, with patients who have a range of mental and physical health needs? Would you like to have the opportunity to broaden your career horizons and work as a part of a committed and caring patient centred team? If so, we want to hear from you!
We are looking for caring individuals with good communication skills along with a flexible and responsive approach.
This is a zero hour agreement which gives you the flexibility to suit your personal circumstances.
The teams work collaboratively to offer a seamless journey for patients based upon their needs and risks to ensure that care and treatment is assessed and provided with an emphasis on keeping hospital stay to a minimum.
Main duties of the job
*Actively promote recovery-focussed care with patients, in conjunction with other health professionals, including achievement of set goals.
*Support patients with their rehabilitation and recovery, respecting them as individuals, supporting them and understanding their right to express their needs.
*Be the main provider of personal care for patients where required.
*Support patient-focus groups and activities.
*Use appropriate approved conflict resolution and management of aggression techniques (e.g. PMVA), to de-escalate challenging situations as required for the role.
*Accurately assess, describe and record observations on progress or change in both patients’ mental and physical state using appropriate assessment tools, escalating any concerns as appropriate.
*To raise incidents appropriately via the reporting system in an accurate, objective and concise manner.
*To undertake escort duties to other hospitals or care settings as required.
*To ensure timely and accurate recording of patient information on patient systems., Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone – if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust’s Recruitment team – detailed in the advert. The Trust will seek to resolve this issue wherever possible. Job description, Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone – if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust’s Recruitment team – detailed in the advert. The Trust will seek to resolve this issue wherever possible.
Essential
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GCSE in Maths and English or equivalent.
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Qualification at Level 2 or in Health and Social Care or other relevant subject.
Person Specification
Qualifications
Essential
-
GCSE in Maths and English or equivalent.
-
Qualification at Level 2 or in Health and Social Care or other relevant subject.
Job locations
The Limes, St James’ Hospital
Woodlands Walk
Portsmouth
Hampshire
PO4 8GB
St.Mary’s Community Health Campus (Portsmouth)
Milton Road
Portsmouth
Hampshire
PO3 6AD
Forest Lodge (Southampton)
20 Hulse Road
Southampton
Hampshire
SO15 2JX
Bank health Care Support Worker employer: NHS
Contact Detail:
NHS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank health Care Support Worker
✨Tip Number 1
Familiarize yourself with recovery-focused care principles. Understanding how to promote recovery and support patients in their rehabilitation will show that you are aligned with the values of the team.
✨Tip Number 2
Highlight your communication skills during any interactions. Being able to effectively communicate with patients and colleagues is crucial in a care environment, so be prepared to discuss examples of how you've done this in the past.
✨Tip Number 3
Demonstrate your flexibility and responsiveness. Since this is a zero-hour contract, showing that you can adapt to changing circumstances and patient needs will make you a more attractive candidate.
✨Tip Number 4
Be ready to discuss conflict resolution techniques. Familiarity with methods like PMVA will be beneficial, as it shows you can handle challenging situations effectively and maintain a safe environment for patients.
We think you need these skills to ace Bank health Care Support Worker
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description and person specification. Understand the key responsibilities and qualifications required for the Bank Health Care Support Worker position.
Highlight Relevant Experience: In your application, emphasize any previous experience in health and social care, particularly in supporting patients with mental and physical health needs. Use specific examples to demonstrate your skills and adaptability.
Showcase Communication Skills: Since good communication skills are essential for this role, make sure to highlight instances where you effectively communicated with patients or team members. This could include conflict resolution or collaborative work.
Tailor Your Application: Customize your CV and cover letter to reflect the values and mission of the Trust. Mention your commitment to patient-centered care and your understanding of the importance of rehabilitation and recovery.
How to prepare for a job interview at NHS
✨Show Your Caring Nature
During the interview, emphasize your passion for helping others and your experience in care environments. Share specific examples of how you've supported individuals with mental and physical health needs.
✨Demonstrate Communication Skills
Good communication is key in this role. Be prepared to discuss how you effectively communicate with patients and team members. Consider sharing a situation where your communication skills made a positive impact.
✨Highlight Flexibility and Teamwork
Since this position offers zero-hour contracts, it's important to showcase your flexibility. Talk about your ability to adapt to changing situations and how you work collaboratively within a team to provide patient-centered care.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle challenging situations, such as conflict resolution. Think of examples where you've successfully de-escalated a tense situation or supported someone through a difficult time.