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For Companies At a Glance
- Tasks: Support macOS, Jamf, and Google Workspace while managing IT infrastructure and security compliance.
- Company: Join a creative organisation focused on high-performing content and innovative technology.
- Benefits: Enjoy a competitive salary, remote work options, and perks like a birthday day off and season ticket loans.
- Why this job: Be part of a dynamic team in a vibrant, dog-friendly office with growth opportunities and a collaborative culture.
- Qualifications: Experience with macOS support, Jamf, Google Workspace, and basic networking is essential.
- Other info: Eligo Recruitment promotes diversity and inclusion, welcoming applicants from all backgrounds.
The predicted salary is between 30000 - 36000 £ per year.
Are you an IT professional passionate about macOS, Jamf, and Google Workspace? Do you thrive in a dynamic, fast-paced environment where you get to contribute to a team and work with cutting-edge technologies? If so, this is the opportunity for you!
We are seeking a MacOS and Jamf IT Support Engineer to join a creative organisation that specialises in high-performing content. As part of this exciting and collaborative team, you will oversee IT infrastructure, manage system administration, provide hands-on technical support, and ensure IT security compliance within a growing medium-sized business.
Why This Role is Perfect for You:
- Diverse and Dynamic Work: You’ll be at the heart of a creative set up, solving IT challenges and making an impact through various technical projects.
- Growth Opportunities: You’ll get exposure to a wide range of technologies and have the chance to develop professionally through training and certification support.
- Work in a Vibrant Environment: Join a collaborative, dog-friendly office with excellent work-life balance, and benefit from additional perks like a birthday day off, season ticket loans, and enhanced maternity/paternity leave.
- Competitive Salary & Benefits: Enjoy a salary of £35K - £42K with a comprehensive benefits package.
Key responsibilities:
- Provide hands-on support for macOS, Jamf, Google Workspace, and Okta environments.
- Ensure security compliance, working with frameworks such as ISO 27001 and Cyber Essentials.
- Manage networking, basic scripting, and system administration tasks.
- Support the IT & Security Director and collaborate with department heads to meet company needs.
- Handle IT ticket requests and manage day-to-day support for hardware and software issues.
What we’re looking for:
- Proven experience with macOS support, Jamf, Google Workspace, Okta, basic networking.
- Understanding of networking protocols, basic scripting, and working in a Unix environment.
- Familiarity with IT security practices and compliance frameworks (e.g., ISO 27001, Cyber Essentials).
- Strong problem-solving skills and the ability to work both independently and as part of a team.
- A solutions-oriented mindset with a desire to continuously learn and grow within IT.
Ready to join a creative, innovative team that’s shaping the future? Apply to this role now and be part of an exciting journey!
Contact Detail:
Eligo Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land macOS and Jamf IT Support Engineer
✨Tip Number 1
Familiarise yourself with the latest macOS features and updates. Being knowledgeable about the current operating system will not only help you in interviews but also demonstrate your passion for the role.
✨Tip Number 2
Gain hands-on experience with Jamf by setting up a test environment. This practical knowledge will give you an edge during discussions about system administration and support tasks.
✨Tip Number 3
Network with professionals in the IT field, especially those who work with macOS and Jamf. Attend relevant meetups or online forums to build connections that could lead to referrals or insider information about the role.
✨Tip Number 4
Stay updated on IT security practices and compliance frameworks like ISO 27001 and Cyber Essentials. Showing that you are proactive about security can set you apart from other candidates.
We think you need these skills to ace macOS and Jamf IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with macOS, Jamf, Google Workspace, and any relevant IT security practices. Use specific examples to demonstrate your skills in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your problem-solving abilities. Mention how your background aligns with the responsibilities of the role and express your enthusiasm for working in a creative environment.
Highlight Relevant Experience: In your application, emphasise any hands-on support you've provided in macOS or Jamf environments. Include details about your familiarity with networking protocols and compliance frameworks like ISO 27001.
Showcase Your Learning Mindset: Mention any training or certifications you have pursued related to IT support or security compliance. This demonstrates your commitment to professional growth and aligns with the company's values.
How to prepare for a job interview at Eligo Recruitment
✨Show Your Passion for macOS and Jamf
Make sure to express your enthusiasm for macOS and Jamf during the interview. Share specific experiences where you've successfully used these technologies, as this will demonstrate your genuine interest and expertise in the field.
✨Prepare for Technical Questions
Expect technical questions related to macOS support, Jamf, and Google Workspace. Brush up on your knowledge of networking protocols and basic scripting, as well as IT security practices like ISO 27001 and Cyber Essentials, to showcase your competence.
✨Demonstrate Problem-Solving Skills
Be ready to discuss past challenges you've faced in IT support and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your strong problem-solving abilities.
✨Emphasise Team Collaboration
Since the role involves working closely with various departments, share examples of how you've successfully collaborated with others in previous roles. This will show that you're a team player who can contribute positively to the organisation's culture.
