Workplace AI Managing Consultant

In this role you will play a key role in:

• Setting a strategic vision for clients interested in AI usage in the workplace, developing offers that align with Group, and other Capgemini capabilities closely related to AI (i.e. security, data, automation, sustainability).
• Leading complex projects or programmes.
• Embodying accountability for delivery excellence, escalating and de-risking complex situations specific to AI project delivery.
• Helping to develop and grow a client portfolio to generate new opportunities and revenues for Capgemini, showing an ability to understand commercial frameworks and processes.
• Inspiring, building and coaching your team, leading by example towards personal growth and to contribute to shaping a positive culture, sustaining high performance.

As part of your role, you will also be expected to drive the following activities:

• Help clients realise their vision of an empowered digital workplace using AI technologies, such as Microsoft Copilot or Amazon Q.
• Coach clients through persona-driven change campaigns, to drive adoption from pilots all the way through scaling programmes, promoting a safe, secure and fair use of AI.
• Lead project planning and delivery using agile methodologies, managing risks, and delivering quality oversight throughout the lifecycle.
• Help clients identify, assess, and deploy AI-based solutions to fulfil business requirements at enterprise-level, whilst tracking value and assessing benefits realised.
• Communicate business value through design and delivery artifacts, driving alignment of senior business and technical leaders on AI technology benefits, showing mastery in presentation and analytical skills.
• Demonstrate passion for client success, striving for excellence, and proactively managing stakeholder relationships to enhance collaboration.

• Inspire clients with thought-leadership on AI trends for the workplace and opportunities to drive their investments towards transformative work that will unlock new value in their organisation, led by ethical principles.
• Contribute to inventing new frameworks to map benefits and metrics of using AI technology to business outcomes and metrics, to continuously support the AI business case.
• Identify opportunities to accelerate your team’s upskilling in AI, investing in new training and certifications to keep up with technology advancements.
• Stay informed of the competitive technology landscape and assess the feasibility of deploying Generative AI solutions such as Microsoft Copilot.
• Contribute to defining governance and standards for scaling AI-led technology across the different legal and compliance boundaries of global organisations.

• Support in responding to bids, RFPs, RFIs, RFSs and proposal requests, embedding the required governance to meet deadline and quality.
• Collaborate with stakeholders across Capgemini to understand client business needs and provide expert solutions that shape new deals.
• Drive solution development, including providing input into staffing, skill requirements, and functional ideation throughout the client delivery lifecycle.

• Highly collaborative, able to expand your network within Capgemini to promote digital workplace offering whilst advocating for other team’s capabilities to your clients.
• Passion for continuous learning and a willingness to develop others around you, both clients and Capgemini.
• Drive performance and continuous improvement within the organisation, inspiring and celebrating a culture of boldness.

• Ability to build, grow and lead cross-functional teams, to coach direct and indirect reports, drive cohesion and contribute to the wellbeing of the people working for you.
• Ease engaging with senior stakeholders to influence their investment decision in workplace technologies and champion products to be deployed.
• Upholding strong ethical values, always making a conscious decision for ‘doing the right thing’ when doing business or managing your team.

• Ability to shape and convey exciting storytelling to our clients around our Workplace AI offer and business value opportunities.
• Track record of overseeing and delivering digital transformation projects, delivering tangible results and benefits for clients.
• Some experience in securing, tracking, growing consulting work sales pipeline across multiple accounts and markets through previous experience and industry contacts/network.
• Proven experience in applying strategy and innovation approaches to solve complex, analytical, and technical business problems.

• Some technical understanding of AI solutions development methodologies, trends, risks and mitigation strategies, to build credibility with senior client stakeholders.
• Understanding of ethical considerations of artificial intelligence, how it can be impacted by human bias, and techniques to resolve this.

• Professional degree (Bachelors-level or above).
• Relevant technology certifications (e.g., Microsoft) and experience with AI and Generative AI solutions (e.g., Microsoft Copilot).
• UK government security clearance (BPSS or SC) preferred.
• Currently working in a major consulting firm, with at least 4 years of consulting experience.

• Flexibility to Work Your Way: You will have the freedom to structure your day in the way it works best for you. We prioritise our output more than the number of hours we work.
• You will be encouraged to have a positive work-life balance.
• Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.
• Employee wellbeing is vitally important to us as an organisation.
• To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas.
• You will have the freedom to express your ideas to your colleagues who are attentive to your ideas and viewpoints.
• Regular Promotion Cycles: We truly believe in the importance of recognising people for their great work.

• At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality.
• We aim to build an environment where employees can enjoy a positive work-life balance.
• We’re also focused on using tech to have a positive social impact.

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society.