Team Manager – Print Management

The Company:
My client specializes in large and complex projects in the print and communications market which allows them to deliver the best print solutions.

The Role:
• The Print Department is responsible for the account management, purchase & supply of customer print and corporate gifts. This category is growing quickly and a new recruit is required to join the team.
• The role is a Management and technical role, and the successful applicant will need to demonstrate a record of managing a team and dealing with technical print production, as well as skills in both commercial and customer service.
• Manage a team of Account Managers onsite and remote.
• Liaise with all departments internally including sales, CSD, and finance.
• Prepare reports and statistics for SMT.
• Manage and liaise with the current print supply base while exploring all options.
• Develop and grow key accounts, offering solutions across the whole print management category to improve profitability.
• Resolve product-specific queries from direct customers and internal sources.
• Any other duty as directed by management.

Requirements:
• Background in print production is required.
• Experience in managing a team.
• Experienced in the use of all Microsoft Office packages.
• Exceptional eye for detail.
• A team player with a desire to develop new skills and committed to personal and team development.
• Track record in customer service and account growth.
• A willingness to develop customer-facing skills is essential.
• Confidence to be customer-facing if called upon.

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