Quality Manager

List major areas of responsibilities and accountabilities of the position. Where appropriate, include quantifiable data that describes the overall financial report of the position to the organization (e.g. annual sales volume, annual purchase amount, number of employees and/or annual budget).

Design, implement, maintain a quality function that ensures parts are being produced at a high level of customer satisfaction.

Troubleshoot problem areas, investigate causes of problems, design and implement programs to alleviate problems. Maintain required quality records.

Support the TS 16949 Management System or its equivalent and assist with developing, implementing, and modifying procedures and work instructions pertaining to the quality of product or process. Review with quality personnel for compliance to pertinent procedures.

Prepare quality reports and charts for customers and management as required. Follow up on trends and corrective actions in order to improve quality performance of organization.

Maintain liaison network with customers, other departments within the Fasteners Division and organizations within our company to maintain high quality standards.

Coach, mentor, develop and provide direction to the Quality Department staff. Conduct annual performance reviews and effective professional development of the staff to meet the company’s skills and expectations.

Determine disposition of defective material, select inspection and test methods and procedures for production parts and to ensure that quality standards are met.

Audit finished goods and material handling procedures to insure performance in accordance with company standards.

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