Sales Floor Associate
Sales Floor Associate

Sales Floor Associate

Stratford-upon-Avon Full-Time No home office possible
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At a Glance

  • Tasks: Join us as a Sales Floor Associate, creating amazing experiences for customers and team members.
  • Company: Savers is a leading thrift operator, promoting reuse and supporting local communities through secondhand goods.
  • Benefits: Enjoy flexible hours, comprehensive training, health care plans, and paid time off for hobbies.
  • Why this job: Be part of a purpose-driven company that values uniqueness and makes a positive impact on the planet.
  • Qualifications: No specific experience required; just bring your passion for helping others and a positive attitude.
  • Other info: We celebrate diversity and are committed to accessible employment practices for all applicants.

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services.

You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

At Savers / Value Village our Sales Floor Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Sales Floor Associates.

What you can expect:

  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

  • Comprehensive onboarding and training from day one.
  • In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
  • Comprehensive extended health care plans for full-time Team Members.
  • Company-Paid Life and AD&D Insurance.
  • A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future.
  • Paid time off from work for leisure or other hobbies.
  • A range of mental health services to assist you in managing daily life.

Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

Sales Floor Associate employer: Savers

At Savers / Value Village, we pride ourselves on being a purpose-driven employer that champions reuse and sustainability while fostering a diverse and inclusive work environment. Our Sales Floor Associates play a vital role in creating memorable experiences for our customers and donors, supported by comprehensive training and career development opportunities. With competitive benefits, including health care plans and a generous retirement savings match, we are committed to the growth and well-being of our team members as we expand our impact in local communities.
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Contact Detail:

Savers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Floor Associate

Tip Number 1

Familiarise yourself with the mission and values of Savers/Value Village. Understanding their commitment to sustainability and community support will help you connect with their ethos during any conversations or interviews.

Tip Number 2

Show your passion for thrift shopping and secondhand items. Share personal stories about your experiences with thrift stores, as this can demonstrate your genuine interest in the role and the company.

Tip Number 3

Network with current employees or visit local stores to get a feel for the work environment. Engaging with team members can provide insights into the company culture and may even lead to referrals.

Tip Number 4

Prepare to discuss how you can contribute to creating an awesome experience for customers and donors. Think of specific examples from past roles where you provided excellent customer service or contributed to a positive team atmosphere.

We think you need these skills to ace Sales Floor Associate

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Sales Skills
Problem-Solving Skills
Time Management
Adaptability
Inventory Management
Basic Cash Handling
Knowledge of Retail Operations
Positive Attitude
Ability to Work in a Fast-Paced Environment
Conflict Resolution Skills

Some tips for your application 🫡

Understand the Company: Familiarise yourself with Savers and their mission. Highlight your understanding of their commitment to sustainability and community support in your application.

Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or retail. Emphasise any previous roles where you contributed to a positive customer experience or worked in a team.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for thrift shopping and sustainability. Mention how your values align with the company's mission and why you want to be part of the #ThriftProud movement.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.

How to prepare for a job interview at Savers

Understand the Company Mission

Before your interview, take some time to research Savers and their mission of championing reuse. Being able to articulate how you align with their values will show your genuine interest in the role and the company.

Showcase Your Customer Service Skills

As a Sales Floor Associate, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will demonstrate your ability to create a positive shopping experience.

Emphasise Teamwork

Savers values collaboration among team members. Be ready to discuss your experiences working in teams, highlighting how you contribute to a positive team environment and support your colleagues.

Ask Thoughtful Questions

Prepare a few questions to ask at the end of your interview. Inquire about the training process, opportunities for growth, or how the company measures success. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.

Sales Floor Associate
Savers
Location: Stratford-upon-Avon
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