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- Tasks: As a Claims Specialist, you'll handle household claims and support customers through the process.
- Company: Hastings Direct is a digital insurance provider with big ambitions and a focus on innovation.
- Benefits: Enjoy hybrid work flexibility, competitive pay, and a supportive team environment.
- Why this job: Join us to make a real impact in people's lives while growing your career in a dynamic industry.
- Qualifications: We're looking for motivated individuals with strong communication skills and a passion for helping others.
- Other info: Office presence is required about once a week, offering a balance of remote and in-office work.
The predicted salary is between 28800 - 42000 £ per year.
Claims Specialist – Household Claims (also known as Property Claims or Home Claims)
Locations: Leicester or Bexhill (Hybrid) with expectations to be in the office approximately once per week. However, for the right candidate, there is a degree of flexibility around this.
Welcome to Hastings Direct – From our Group HR Director Pam Angel
We’re a digital insurance provider with ambitious plans to be…
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Claims Specialist - Household Claims employer: Hastings Direct
Contact Detail:
Hastings Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Specialist - Household Claims
✨Tip Number 1
Familiarize yourself with the specific types of household claims, such as property damage and theft. Understanding these nuances will help you demonstrate your expertise during the interview.
✨Tip Number 2
Research Hastings Direct's values and mission. Being able to articulate how your personal values align with theirs can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and what it takes to succeed as a Claims Specialist.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about past experiences where you successfully handled claims or resolved disputes, as these examples will showcase your problem-solving skills.
We think you need these skills to ace Claims Specialist - Household Claims
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Claims Specialist position. Understand the key responsibilities and required skills, such as knowledge of household claims processes and customer service excellence.
Tailor Your CV: Customize your CV to highlight relevant experience in claims handling or insurance. Use specific examples that demonstrate your ability to manage household claims effectively and provide excellent customer support.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you are interested in Hastings Direct and how your background aligns with their goals and values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the insurance industry.
How to prepare for a job interview at Hastings Direct
✨Understand the Role
Make sure you have a clear understanding of what a Claims Specialist does, especially in the context of household claims. Familiarize yourself with common types of claims and the processes involved.
✨Show Your Customer Service Skills
As a Claims Specialist, you'll be dealing with clients who may be stressed or upset. Highlight your experience in customer service and how you handle difficult situations with empathy and professionalism.
✨Prepare for Behavioral Questions
Expect questions that assess your problem-solving abilities and how you work under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Research Hastings Direct
Learn about Hastings Direct's values, mission, and recent developments in the insurance industry. This will help you tailor your responses and show your genuine interest in the company.
