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For Companies At a Glance
- Tasks: Support customers with maps services and analyse map data for quality.
- Company: Join a global team at Apple, a leader in technology and innovation.
- Benefits: Enjoy a hybrid work model and the chance to work with cutting-edge technology.
- Why this job: Be part of a dynamic team improving user experiences while developing your skills.
- Qualifications: Fluent in English and Nepali, with 2+ years in technical support preferred.
- Other info: Ideal for tech enthusiasts with a passion for mapping and customer service.
The predicted salary is between 36000 - 60000 £ per year.
Maps Reporting Specialist with NEPALI Language
Location – London (22 Bishopsgate, City of London, London EC2N 4A)
Work Model – Hybrid.
We\’re looking for a dedicated individual to join our London team as a Maps Reporting Specialist with Nepali Language! Your Responsibilities would include delivering exceptional customer support for our maps service analyzing and reporting map data to ensure precision and quality and collaborating with a global team to improve user experience.
Skills and Requirements
– Must have good oral & written communication skills and the ability to read, write, & speak fluent English and the target language.
– English fluency is a requirement as all tools, communication, documentation, training, work are in English.
– English language skill of candidate are assessed using Apple provided Comms assessment
– Setup, configure and maintain devices for editing, testing and documentation as per instructions provided by Apple.
– Communicate and update Apple manager on status of assigned tasks.
– Liaise with other support groups in Apple.
– Graduation/15 years of education is minimum qualification requirement.
– Interest in Apple products and / or mapping (preferred but not required).
– Mac OS X experience preferred.
Ideal candidate should have :
2+ years technical support or other problem solving experience required.
– Skilled researcher and comfortable using a variety of online sources.
– Keen attention to detail and Self-motivated.
– Customer service background (Communications team) preferred, but not necessary.
– Perform information validation by calling if required.
– QGIS skills would be an advantage.
– Able to maintain positive attitude and attention to detail when performing repetitive tasks.
– Adaptable and able to learn new projects and processes.
– Can summarize information from different spoken and written sources.
– The ability to differentiate different types of meaning in complex situations i.e. direct communications with our customers.
– Written and verbal fluency in the agreed language(s) without aids (e.g., translation software or tools).
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Maps Reporting Specialist with NEPALI employer: Cognizant
Contact Detail:
Cognizant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maps Reporting Specialist with NEPALI
✨Tip Number 1
Familiarise yourself with the latest mapping technologies and tools, especially those used by Apple. This knowledge will not only help you in the role but also show your genuine interest during interviews.
✨Tip Number 2
Brush up on your communication skills in both English and Nepali. Since the role requires fluency in both languages, practice summarising complex information clearly and concisely to demonstrate your proficiency.
✨Tip Number 3
Network with current or former employees at Apple, particularly those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of past experiences where you've successfully resolved issues. This is crucial for a technical support role and will help you stand out during the selection process.
We think you need these skills to ace Maps Reporting Specialist with NEPALI
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Maps Reporting Specialist. Familiarise yourself with the skills required, especially the importance of communication in both English and Nepali.
Tailor Your CV: Highlight your relevant experience, particularly any technical support or problem-solving roles you've held. Emphasise your language skills and any experience with mapping tools like QGIS, if applicable.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for Apple products and mapping. Mention specific experiences that demonstrate your attention to detail and customer service skills, as these are crucial for the role.
Proofread Your Application: Ensure your application is free from errors. Check your spelling and grammar, especially since strong written communication skills are essential for this position. A polished application reflects your attention to detail.
How to prepare for a job interview at Cognizant
✨Showcase Your Language Skills
Since the role requires fluency in both English and Nepali, be prepared to demonstrate your language skills during the interview. You might be asked to translate a few sentences or explain your experience using both languages.
✨Highlight Technical Experience
Make sure to discuss your technical support experience and any familiarity with Mac OS X or QGIS. Be ready to provide examples of how you've solved problems in previous roles, as this will show your capability in handling the responsibilities of the position.
✨Emphasise Attention to Detail
Given the nature of the job, attention to detail is crucial. Prepare to share specific instances where your keen eye for detail has made a difference in your work, especially in data analysis or customer service.
✨Demonstrate Adaptability
The role involves collaborating with a global team and adapting to new projects. Share examples of how you've successfully adapted to changes in your previous jobs, showcasing your ability to learn quickly and maintain a positive attitude.
