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- Tasks: Join us as a Sales Assistant, turning passion into customer satisfaction in our Cheshire Oaks store.
- Company: Dr. Martens is a legendary British brand with over 60 years of cultural influence and heritage.
- Benefits: Enjoy 65% off footwear, bonus incentives, paid volunteer days, and opportunities for growth.
- Why this job: Be part of a diverse team that values individuality and empowers you to express yourself.
- Qualifications: Retail experience is a plus; enthusiasm for Dr. Martens and strong customer service skills are essential.
- Other info: Flexible hours required; we celebrate diversity and encourage everyone to apply.
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: Be Yourself, Act Courageously, and Show You Care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what’s right.
We are looking for flexible part-time Sales Assistants to join at our Cheshire Oaks store for 4 hours a week. Our Sales Assistants are the heart and soul of our store experience. Without them, we would be nothing. Our Sales Assistants turn their passion for our product into a true customer experience ensuring our customers always get exactly what they are looking for and leave our stores completely satisfied. If you love Dr. Martens and have an outgoing personality this could be a great role for you!
Use your passion for Dr. Martens to sell our product and hit individual sales targets. Showcase your unique personality and inject it into the customer experience to create a best-in-class shopping experience. Handle till transactions seamlessly in line with operating procedures. Follow store operating procedures e.g., delivery, stocktakes, replenishment etc. Follow H&S procedures to maintain a healthy, safe and tidy work environment. Act with empathy, be team-focused and support the store management team when needed.
To be our Sales Assistant you should also possess these qualities:
- Experience in Retail within a fashion/footwear/lifestyle brand would be a bonus!
- Be a proud ambassador to our brand & culture, embodying what we stand for and encouraging others to do the same.
- An enthusiasm for Dr. Martens footwear and confidence to share this with our customers.
- Demonstrate a strong understanding of customer service and be confident to build rapport with customers.
- Be Professional, but also authentic and fearless!
- Flexibility in availability is essential - shifts may vary week to week so we will need flexibility to cover different days/times.
WHAT’S IN IT FOR YOU?
- Bonus incentives
- Welcome pair of Docs
- 65% off all footwear
- 50% off all accessories
- 2 paid volunteer days per year
- Generous holiday allowance
- Matched pension contributions
- Opportunities for growth
- Complimentary access to virtual GP via the Retail Trust
- Access to our Employee Assistance Programme & Mental Health First Aiders
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.
Sales Assistant 4hr - Cheshire Oaks employer: Dr. Martens
Contact Detail:
Dr. Martens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant 4hr - Cheshire Oaks
✨Tip Number 1
Familiarise yourself with Dr. Martens' history and values. Understanding their core principles, like 'Be Yourself' and 'Act Courageously', will help you connect with the brand during your interactions in-store.
✨Tip Number 2
Showcase your passion for Dr. Martens products when you visit the store. Engage with current staff, ask questions about their experiences, and express your enthusiasm for the brand to demonstrate your genuine interest.
✨Tip Number 3
Prepare to discuss your previous retail experience and how it relates to customer service. Think of specific examples where you went above and beyond for a customer, as this aligns with the role's focus on creating a best-in-class shopping experience.
✨Tip Number 4
Be ready to showcase your flexibility in availability. Since the role requires adaptability to varying shifts, emphasising your willingness to cover different days and times will make you a more attractive candidate.
We think you need these skills to ace Sales Assistant 4hr - Cheshire Oaks
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Dr. Martens' history, values, and culture. Highlight your passion for the brand in your application to show that you align with their ethos of being yourself and acting courageously.
Tailor Your CV: Make sure your CV reflects relevant retail experience, especially in fashion or footwear. Emphasise any customer service roles you've had and how they relate to creating a positive shopping experience.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for Dr. Martens. Mention specific examples of how you've provided excellent customer service and how you embody the brand's values.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which are crucial in a retail environment.
How to prepare for a job interview at Dr. Martens
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Dr. Martens during the interview. Share why you love the brand and how it resonates with you personally. This will demonstrate that you are not just looking for any job, but that you genuinely want to be part of their team.
✨Emphasise Customer Service Skills
Highlight your understanding of customer service and provide examples of how you've built rapport with customers in the past. Dr. Martens values a strong customer experience, so showcasing your ability to connect with people will set you apart.
✨Be Yourself
Remember that Dr. Martens encourages authenticity. Be yourself during the interview and let your personality shine through. This aligns with their core value of 'Be Yourself' and will help them see how you can fit into their culture.
✨Demonstrate Flexibility
Since the role requires flexibility in availability, be prepared to discuss your schedule and how you can accommodate varying shifts. Showing that you are adaptable will reassure them that you can meet the demands of the position.
