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For Companies At a Glance
- Tasks: Welcome guests, handle enquiries, and support sales and service teams.
- Company: Join Park's Motor Group, Scotland's leading independent motor group since 1971.
- Benefits: Enjoy discounts on cars, a pension scheme, and 24/7 mental health support.
- Why this job: Be the first point of contact, making lasting impressions in a dynamic environment.
- Qualifications: Exceptional customer service skills and an approachable manner are essential.
- Other info: Work in a family-owned business with a strong reputation for excellence.
The predicted salary is between 24000 - 36000 £ per year.
Location: Carlisle
Franchise: Multi-Franchise
An exciting opportunity has arisen for a full time Showroom Host based at our showrooms in Carlisle. As our customers' first point of contact, you will provide an outstanding and professional service to our customers at all times to create a lasting impression. As part of this role you will be responsible for sales administration duties, handling telephone enquiries and providing ongoing support for both the Sales and Service departments. To be considered for the Showroom Host role candidates must be able to demonstrate exceptional customer service and have an approachable manner.
What will I do as a Showroom Host?
- Welcome guests visiting the showroom, ensuring they receive a pleasant and professional welcome
- Handle all internal and external telephone enquiries promptly and politely
- Be responsible for Sales Administration duties, supporting your Sales team and also the Service team
- Keep up to date with knowledge of our brands and products
- Deliver excellent customer service in all that you do
As a Park's Motor Group employee you will receive:
- Access to the Company Pension Scheme
- Colleague Introductory Scheme
- Industry leading discounts on purchases on new and used cars
- Death in service benefit
For you and your family:
- Discounted Servicing
- Subsidised car purchase scheme
- Employee Assistance Programme
- 24/7 remote GP
- Medical second opinions
- Unlimited mental health support
- Physiotherapy help and advice
- Savings and discounts on shopping
- Financial and legal support
- Wellbeing assistance
Why Park's?
Established in 1971, Park's is a private family-owned business, which takes great pride in being Scotland's leading independent motor Group. Our aim is to grow our business by continually exceeding customer expectations and delivering unparalleled levels of service. Combined with Park's of Hamilton luxury coaches, we are proud to operate a strong portfolio of 28 of the UK's leading car brands across 76 franchised outlets throughout Scotland and England.
Showroom Host employer: Park's Motor Group
Contact Detail:
Park's Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host
✨Tip Number 1
Familiarise yourself with the brands and products offered by Park's Motor Group. This knowledge will not only help you answer customer queries effectively but also demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Practice your customer service skills in various scenarios. Role-playing different situations can prepare you to handle enquiries and complaints with professionalism, which is crucial for a Showroom Host.
✨Tip Number 3
Network with current employees or others in the automotive industry. They can provide insights into the company culture and expectations, which can be invaluable when you’re trying to make a great impression.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview. This shows your genuine interest in the role and helps you stand out as a candidate who is eager to contribute to the team.
We think you need these skills to ace Showroom Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Showroom Host position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service and administration. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to provide excellent service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided outstanding customer service in the past and how you can contribute to the team at Park's Motor Group.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Showroom Host.
How to prepare for a job interview at Park's Motor Group
✨Show Your Customer Service Skills
As a Showroom Host, exceptional customer service is key. Prepare examples of how you've provided outstanding service in the past, and be ready to discuss how you would handle various customer scenarios.
✨Know the Brands and Products
Familiarise yourself with the brands and products offered by the company. This knowledge will not only impress your interviewers but also help you answer questions confidently and accurately.
✨Practice Your Communication Skills
Since you'll be handling telephone enquiries and welcoming guests, practice clear and polite communication. Consider role-playing common scenarios with a friend to build your confidence.
✨Demonstrate Your Approachability
An approachable manner is essential for this role. During the interview, showcase your friendly personality and willingness to assist others, as this will reflect how you would interact with customers.
