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For Companies At a Glance
- Tasks: Deliver a 5-star experience to guests and support supervisors.
- Company: Join Coworth Park, a top-rated workplace known for inclusiveness and excellence.
- Benefits: Enjoy bonuses, discounts, training opportunities, and complimentary hotel stays.
- Why this job: Be part of a vibrant culture that values creativity and teamwork while developing your skills.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Opportunity to earn up to £1000 by referring friends and access immediate well-being advice.
The predicted salary is between 24000 - 36000 £ per year.
Join us as a Spa Waiter at Coworth Park, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
We care about your career and are known for having the absolute best people in the industry. When you join us as a Waiter you start a unique opportunity to become celebrated as the very best in your field. You will learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you’ll get
- Fantastic Employee bonus scheme and Excellent Service charge
- Complimentary stays including breakfast across the Dorchester Collection Hotels - up to 48 nights every year
- 50% F&B discount at selected bars and restaurants within the Dorchester Collection
- Vibrant Social events that bring employees together including a Winter ball
- Amazing benefits such as discounts in various high street and online shops, enhanced family leave entitlements and competitive Private Pension Scheme
- Apprenticeship, training and development opportunities
- Up to £1000 bonus when you recommend a friend
- Access to immediate well being advice, because We Care about our employees
What you’ll do
You’ll love what you do and take pride in delighting our guests: You will be responsible for delivering the ultimate 5-star experience ensuring that all guest needs are fulfilled during their day. This will include supporting supervisors in running a station, greeting guests and menu knowledge all to ensure our guests receive nothing but the best experience. You’ll also show flexibility and creativity in dealing with our guests’ special requests and in dealing with challenges that may arise during the day.
What you’ll bring
Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Waiter you’ll have the opportunity to bring these to life and continue to create our legacy. Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. English is the primary language used in our hotel. You can comfortably communicate in this language.
Spa Waiter employer: Dorchester Hotel Ltd.
Contact Detail:
Dorchester Hotel Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Waiter
✨Tip Number 1
Familiarise yourself with the values of Coworth Park, such as passion, personality, respect, working together, and creativity. During any interactions, whether in person or online, make sure to demonstrate how you embody these values, as they are central to their culture.
✨Tip Number 2
Research the specific services and offerings at Coworth Park's spa. Being knowledgeable about their menu and unique experiences will not only impress during interviews but also show your genuine interest in providing exceptional service.
✨Tip Number 3
Network with current or former employees of Coworth Park if possible. They can provide valuable insights into the work environment and expectations, which can help you tailor your approach when applying for the Spa Waiter position.
✨Tip Number 4
Prepare to showcase your communication skills and customer service ethic during any interviews or assessments. Think of examples from your past experiences where you successfully handled guest requests or resolved challenges, as this will highlight your suitability for the role.
We think you need these skills to ace Spa Waiter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Spa Waiter at Coworth Park. Highlight your relevant experience in customer service and any specific skills that align with the job description.
Tailor Your CV: Customise your CV to reflect the values of Passion, Personality, Respect, Working Together, and Creativity. Use specific examples from your past experiences that demonstrate these qualities, especially in a hospitality context.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Coworth Park and how you can contribute to their culture of inclusiveness and excellence in service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Dorchester Hotel Ltd.
✨Show Your Passion for Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to ensure guests had a memorable experience.
✨Demonstrate Flexibility and Creativity
Be prepared to discuss how you've handled special requests or challenges in previous roles. Highlight your ability to think on your feet and adapt to changing situations, as this is crucial in a fast-paced environment like a spa.
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings at Coworth Park. Being knowledgeable about the food and drink options will show your commitment to providing a top-notch experience for guests.
✨Emphasise Teamwork and Communication Skills
Since communication is key in hospitality, be ready to share examples of how you've successfully worked within a team. Discuss how you ensure smooth operations and maintain a positive atmosphere among colleagues.
