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- Tasks: Support Practice Nurses and Doctors in patient care and therapy programmes.
- Company: Join a dedicated healthcare team focused on quality patient care.
- Benefits: Enjoy flexible hours, professional development opportunities, and a supportive work environment.
- Why this job: Make a real impact on patient health while gaining valuable experience in healthcare.
- Qualifications: No specific qualifications required; training will be provided.
- Other info: Confidentiality and health & safety are top priorities in this role.
This is a 15 hour per week role, days required to work are Monday AM, Tuesday AM and Wednesday AM. To support the Practice Nurses and Doctors in the implementation of individualised care and therapy programmes for patients. Respond to patient queries and requests for assistance from patients and other visitors to the surgery.
Job Responsibilities:
- Venepuncture
- Blood pressure recording
- Administer:
- Influenza vaccines
- Pneumococcal vaccines
- Shingles vaccines
- B12 vaccines
- Answering the telephone, receiving and transmitting messages
- Filing in forms
- Arranging patient appointments
- Liaise with other health care professionals
- Ordering of equipment and other supplies
- Filing and record keeping as necessary
Other information:
Confidentiality: In the course of seeking treatment, patients entrust us with sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified
Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development: The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- To always act within the NMC Code of Conduct and Scope of Professional Practice
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality: The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
Communication: The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services: The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate.
Senior HCA employer: Health and Beyond Group
Contact Detail:
Health and Beyond Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior HCA
✨Tip Number 1
Familiarise yourself with the specific clinical tasks mentioned in the job description, such as venepuncture and administering vaccines. Being able to discuss your experience or training in these areas during an interview will show that you're well-prepared for the role.
✨Tip Number 2
Highlight your communication skills, especially in dealing with patients and healthcare professionals. Prepare examples of how you've effectively communicated in previous roles, as this is crucial for supporting both patients and the practice team.
✨Tip Number 3
Demonstrate your understanding of confidentiality and data protection, as this is a key aspect of the role. Be ready to discuss how you have handled sensitive information in past positions to reassure the interviewers of your professionalism.
✨Tip Number 4
Show your commitment to personal and professional development by mentioning any relevant training or certifications you have completed. This will indicate that you are proactive about improving your skills and staying updated in the healthcare field.
We think you need these skills to ace Senior HCA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Senior HCA. Emphasise your clinical skills, such as venepuncture, administering vaccines, and any experience in chronic disease management.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your passion for patient care and how your previous experiences have prepared you for this role. Be sure to include examples of how you've supported healthcare professionals in the past.
Highlight Confidentiality and Compliance: Given the importance of confidentiality in this role, make sure to mention your understanding of patient privacy and data protection. Include any relevant training or experience you have in maintaining confidentiality and adhering to health and safety regulations.
Showcase Communication Skills: Effective communication is key in healthcare. Provide examples in your application of how you've successfully communicated with patients and colleagues. This could include resolving patient queries or collaborating with other healthcare professionals.
How to prepare for a job interview at Health and Beyond Group
✨Know Your Clinical Skills
Make sure you brush up on your clinical skills relevant to the role, such as venepuncture and administering vaccines. Be prepared to discuss your experience with these tasks and how you ensure patient safety and comfort during procedures.
✨Demonstrate Communication Skills
Effective communication is key in a healthcare setting. Be ready to share examples of how you've communicated with patients and colleagues in the past, especially in challenging situations. Highlight your ability to listen and respond to patient queries.
✨Understand Confidentiality and Compliance
Familiarise yourself with the importance of confidentiality and compliance in healthcare. Be prepared to discuss how you handle sensitive information and ensure that you adhere to practice policies and legal requirements.
✨Show Enthusiasm for Continuous Learning
Express your commitment to personal and professional development. Mention any relevant training or courses you've undertaken and how you plan to keep your skills updated, which is crucial in a constantly evolving field like healthcare.
