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- Tasks: Serve customers with passion, manage store operations, and participate in community events.
- Company: Join Tesco, a leading retailer committed to serving customers and communities sustainably.
- Benefits: Enjoy flexible hours, 10% discounts, free wellbeing services, and a supportive work environment.
- Why this job: Be part of a diverse team, learn new skills, and make a positive impact every day.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
- Other info: Flexible working options available; we celebrate diversity and inclusion.
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Sector: Retail and Wholesale
Contract Type: Permanent
Hours: Full Time
About the role
Availability Window:
- Sun 06:00:00 24:00:00
- Mon 06:00:00 24:00:00
- Tue 06:00:00 24:00:00
- Wed 06:00:00 24:00:00
- Thu 06:00:00 24:00:00
- Fri 06:00:00 24:00:00
- Sat 06:00:00 24:00:00
Our Tesco Colleague rate of pay starts from £12.02 an hour; this increases to £13.15 for stores within the M25. Additional payments may also apply depending on location and skills.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
You will be responsible for:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
You will need:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
What’s in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
Tesco Colleague - Glasgow Silverburn Extra employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Glasgow Silverburn Extra
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service philosophy. Understanding what they stand for will help you align your responses during any interviews or discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Be prepared to demonstrate your passion for customer service. Think of specific examples from your past experiences where you went above and beyond for a customer, as this will resonate well with the hiring team.
✨Tip Number 3
Show your enthusiasm for teamwork. Tesco values collaboration, so be ready to discuss how you've successfully worked in teams before and how you can contribute to a positive team spirit in the store.
✨Tip Number 4
Research the Glasgow Silverburn store specifically. Knowing about its community involvement, product offerings, and any recent news can give you an edge in conversations, showing that you're genuinely interested in being part of that particular location.
We think you need these skills to ace Tesco Colleague - Glasgow Silverburn Extra
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Tesco Colleague position. Tailor your application to highlight how your skills and experiences align with what Tesco is looking for.
Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and teamwork. Use specific examples from your past experiences to demonstrate how you embody the qualities Tesco values, such as initiative and rapport-building.
Highlight Relevant Experience: Make sure to include any previous retail or customer service experience in your CV. Emphasise your ability to work in a team, handle products with care, and deliver excellent service, as these are key aspects of the role.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great customer service during the interview. Share examples of how you've gone above and beyond to help customers in previous roles, as this aligns perfectly with Tesco's values.
✨Demonstrate Team Spirit
Since teamwork is crucial in a retail environment, be prepared to discuss how you work well with others. Highlight any experiences where you collaborated with colleagues to achieve a common goal or improve customer satisfaction.
✨Know the Products
Familiarise yourself with some of the products and services offered at Tesco. Showing that you have done your homework will demonstrate your commitment to the role and your ability to provide knowledgeable service to customers.
✨Be Ready for Situational Questions
Expect questions that assess how you would handle specific situations, such as dealing with a difficult customer or managing a busy shift. Prepare by thinking of relevant scenarios from your past experiences and how you resolved them effectively.
